IT Engineer - AV and Voice Belfast, Hybrid, Mon-Fri 8.30-5 Up to 47k pa An exciting opportunity has arisen for an experienced IT Engineer - AV and Voice to join a global organisation operating at the forefront of financial market infrastructure. This role sits within a highly skilled Voice and AV engineering function, supporting critical communications platforms used across international offices. As an IT Engineer - AV and Voice, you will play a key role in ensuring the reliability, performance, and scalability of enterprise-wide Unified Communications and Voice services. You will contribute to major transformation initiatives across voice, collaboration, and audio-visual platforms, with a strong focus on modernisation, cloud migration, and automation. The Role The IT Engineer - AV and Voice will lead and support complex voice and AV projects, including cloud-based SBC migrations and the replacement of legacy voice gateways. You will provide advanced technical expertise across VOIP, SIP/TDM trunking, Microsoft Teams, and enterprise AV systems, while acting as a senior escalation point for global support. Key Responsibilities Design, implement, and support enterprise voice and AV solutions with a focus on AudioCodes SBCs and Cisco CUBEs Lead technical delivery of voice migration projects, including cloud and gateway transformations Provide advanced troubleshooting across voice, video, and collaboration platforms, including Microsoft Teams and Teams Rooms Develop automation scripts to improve provisioning, monitoring, alerting, and operational efficiency Maintain high availability through proactive monitoring and performance management Act as L2/L3 escalation for complex voice and AV issues Work closely with global stakeholders to improve services and resolve issues Adhere to change control and operational governance processes Skills & Experience To be successful as an IT Engineer - AV and Voice, you will bring strong hands-on experience in enterprise voice technologies and unified communications environments. This includes deep expertise in AudioCodes SBCs, SIP trunking, Cisco Unified Communications, and IP networking. CCNP or CCVP certification is required, alongside experience with Microsoft Teams Direct Routing and cloud-based voice solutions. Desirable experience includes scripting and automation, enterprise AV and IPTV platforms, Microsoft Teams Rooms, and the ability to manage multiple priorities in a high-pressure environment. Additional Information This IT Engineer - AV and Voice position may require occasional out-of-hours or weekend work to support critical change implementations and upgrades. If you are an IT Engineer - AV and Voice looking to take on a technically challenging role with global impact, this could be an excellent next step in your career. Click apply to share your CV or get in touch with VANRATH for a confidential chat Skills: AudioCodes SBCs Cisco Unified Communications SIP Trunking Microsoft Teams Direct Routing Voice & IP Networking Automation & Scripting Benefits: Work From Home