Overview
Role: Product Team Leader at River Island | Location: Basingstoke | Department: Store Management
Contract: FTC 6 MONTHS • Hours: 16 HRS PER WEEK
Compensation: £26,445 FTE
What You’ll Be Doing
* Deliver great product placement and ‘wow’ wearable outfits.
* Consistently deliver strong visual standards with the customer journey at the forefront of every decision.
* Duty manage in all areas of the store operation including service, people, and operations.
* Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making.
* Have a good understanding of commercial tools and how to use to drive commercial actions.
* Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID.
* Support the management of store operations, including compliance with health & safety standards.
* Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution.
You\'ll Be Perfect If
* You have previous experience in retail, preferably in a supervisor role.
* You are passionate about fashion and stay updated on the latest trends.
* You possess strong communication and interpersonal skills.
* You can motivate and inspire a team to achieve their best.
* You are proactive, adaptable, and thrive in a fast-paced environment.
* And most importantly love our products as much as we do so we create the best possible customer journey!
Things To Consider
* Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands.
* Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store.
* Managing People: Strong emotional intelligence is essential, as you’ll be managing a diverse team.
* Hands-On Role: This position is strategic but also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment.
* Weekend Work: You may need to work on weekends, public holidays, and during key seasonal periods.
* Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines.
What We Can Offer
* 💰 Generous 50% staff discount & uniform allowance to enjoy our latest products.
* 🛒 Discounts and benefits through Reward Gateway to help with everyday expenses.
* 🎉 Stores fitted with Kindness Cupboards; support from Retail Trust for Islanders.
* 🤎 Family support for maternity, paternity, adoption & fertility treatment; Retail Trust collaboration.
* 💕 Give as you earn scheme and a matched funding initiative.
* 🎓 Progression focus with on-the-job training and qualifications.
* 💰 Generous bonus scheme & private pension plan.
* 😎 28 days (UK) / 30 days (ROI) paid holiday, with option to buy additional days.
Keeping You Safe
At River Island we are committed to the safeguarding of all employees and promoting equality of opportunity. We welcome applications from all backgrounds and will consider flexible working requests where possible.
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