Introduction
We’re looking for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. In this role, you’ll support your Store Manager, motivate the team, and ensure every customer leaves with exactly what they came for. When the Store Manager is away, you’ll step up and keep things running smoothly with confidence and care.
Role Responsibilities
You’ll play a key role in the day‑to‑day running of the store, creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the Card Factory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know‑how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. By keeping an eye on the numbers, you’ll help ensure everything runs smoothly and the team thrives.
Ideal Candidate
We’re looking for someone with good leadership skills, positive, proactive, and full of energy. You’re curious by nature, always learning, and eager to see the bigger picture. You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong. Step up, stay flexible, and set the tone by getting things done. You’re fair, open to feedback, and thoughtful in how you make decisions. You genuinely care about people, support growth, and help create a positive team vibe.
Package Description
Card Factory is the UK's leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
* Access to tools to support mental, physical, and financial wellbeing
* Enhanced Maternity, Paternity, and Adoption leave
* Pension 15%
* Card Factory colleague discount in-store and online
* Save As You Earn scheme
* Financial Wellbeing Support and Financial Education Tools
* Salary Advance
* Seasonal incentive schemes
* Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
* Discounted gym membership, mobile phone contracts, and car leasing
* Discounts across 100's of UK retailers
* Employee Assistance Programme
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