Job Description
Role Overview We are seeking a results-driven Head of Lettings to lead our national lettings strategy across our Purpose-Built Student Accommodation (PBSA) portfolio.
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
This pivotal role carries accountability for achieving occupancy targets, delivering budgeted revenue, and ensuring an exceptional customer journey from initial enquiry through to move-in.
You will manage and inspire a team of Resident Liaison Officers (RLOs) and work with the lettings marketing team, ensuring marketing and sales strategies align to deliver maximum occupancy.
In addition, you will work and oversee closely a remote lettings support team based overseas, ensuring seamless collaboration and consistent service standards across all touchpoints.
The ideal candidate will be agile, decisive, and commercially astute, with a deep understanding of the student accommodation market and a proven ability to deliver results in a fast-paced environment.
You must also be comfortable reporting upwards, using data to inform decisions, presenting performance metrics, and articulating strategy clearly to senior leadership.
Key Responsibilities Strategic Leadership & Performance Own national accountability for occupancy and revenue targets across the PBSA portfolio.
Devel...