We are currently recruiting an Admin Officer for our client based in Ballykelly. The successful candidates will be required to start once the vetting paperwork and ANI completed.
Start date: 22nd September (Must start this date)
Rate of pay: £12.97
Duration: 25/01/26 with possibility of extension
Hours of work: 37
Key Responsibilities:
These jobs are telephony based Main duties include: Answer calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service. Work collaboratively towards delivering and promoting resilience and ability to work in a pressurised environment. Excellent verbal and written communication skills. Ability to build rapport with colleagues and customers. Ability to work within and contribute to a team environment. Ability to work accurately within set deadlines and to acheive targets. Basic IT skills with an aptitude for learning new systems. Organised with good time management skills.
The contracted hours are 8am – 8pm Monday – Friday and every 4th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 – 5.00 Monday to Friday. DWP business areas in Northern Ireland adhere to Great Britain Easter Public Holidays and jobholder will be required to observe Easter Public Holidays.
Essential Criteria applicants must have:
1. 5 GCSE’s including maths and English (Proof of certs required)
2. Excellent IT skills, including use of Microsoft Word and Excel.
3. Excellent communication skills.
Please send your CV via the link or email