Location: Island Windows & The Plastics Depot Ltd
Hours: Monday to Friday, 8:00 AM – 4:30 PM
Job Type: Full-time, Permanent (following successful 3-month probation)
About Us
At Island Windows & The Plastics Depot Ltd, we specialise in the supply and installation of high-quality, energy-efficient aluminium and uPVC windows, doors, and conservatories. Our Plastics Depot also stocks an extensive range of uPVC products, helping customers achieve a flawless finish. Whether you're a homeowner looking to enhance your property or a tradesperson seeking a reliable supplier, we’re here to help.
Role Overview
We are looking for a proactive and organised individual to join our team as a Trade Sales Assistant. This is a varied role involving both customer-facing responsibilities and hands‑on support in the Yard.
Key Responsibilities
* Liaise with customers and suppliers to provide quotes, manage orders, and process sales for uPVC and aluminium products.
* Use Business Pilot software to input data and maintain accurate records.
* Create quotations and process orders using Window Designer software.
* Assist with unloading deliveries (e.g., glass, frames, doors) and organising materials for dispatch.
* Maintain a clean, safe, and organised storage environment.
* Support colleagues across departments during busy periods.
Essential Requirements
* Strong IT skills: Confident using Microsoft Word, Excel, Outlook, and database software.
* Customer service excellence: Friendly and professional, able to build rapport with both new and returning customers.
* Physically capable: Manual handling of heavy items is a routine part of this role.
* Willingness to learn: Eager to gain product knowledge and develop skills in quoting and order management.
* Team player: Ready to assist colleagues and contribute to a positive working environment.
What We Offer
* A supportive, team‑oriented environment
* Full training on all systems and products
* A secure, long‑term position with opportunity to grow
To apply, please send your CV and a brief cover letter explaining why you are suitable for this role.
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