Location: Brough Salary: Up to £40K About the Role We're looking for a proactive and technically skilled IT & Business Systems Technician to join our clients growing team. In this exciting role, you will provide day-to-day IT support while also maintaining and optimising their key business systems. You'll be the go-to person for troubleshooting hardware and software issues, supporting system users, and helping to improve the tools that power our business operations. In addition, you will have a unique opportunity to lead new IT project to support our clients growth. Key Responsibilities Provide 1st and 2nd line technical support to staff across the organisation Install, configure, and maintain desktop and mobile hardware, printers, and other devices Manage user accounts, permissions, and security in Microsoft 365 and internal systems Support and maintain business-critical applications and cyber essential (e.g. ERP & HR systems) Troubleshoot software and integration issues, escalating where necessary Work with users to gather feedback and assist in improving system performance and usability Assist with IT projects such as system upgrades, migrations, and new software rollouts What We're Looking For Previous experience in a similar IT support or systems role Strong knowledge of Windows & Microsoft 365 Familiarity with business systems (ERP) Solid troubleshooting and problem-solving skills Ability to wo...