Position: Credit Control Manager
Reporting to: Financial Controller / Directors
We are currently seeking an experienced Credit Control Manager to lead our small team of Credit Controllers. In this role, you will be responsible for managing the Credit Control team and overseeing all credit control activities within the company.
Responsibilities
1. Manage a team of credit controllers.
2. Oversee credit control processes and debtor account portfolios, ensuring adherence to company policies, credit and payment terms, and credit checks.
3. Produce and analyze debt reports, identifying risks, variances, and action plans.
4. Forecast cash flow monthly.
5. Maintain reports on credit applications, payments, bad debts, and provide relevant data analysis.
6. Handle bad debt collections, including small claims, insurance, and correspondence.
7. Collaborate with the Sales Director to manage problematic accounts.
8. Resolve billing disputes, complaints, and discrepancies within designated timeframes.
9. Support daily credit control activities as needed.
10. Develop strategic partnerships across management to foster communication, continuous improvement, and teamwork.
11. Review and update the company's credit policy.
12. Liaise with HR to meet staffing needs and ensure policy compliance.
Requirements
* Good knowledge of credit control functions within a business.
* Previous managerial experience in a high-volume billing environment.
* Ability to prioritize workload and lead a team effectively.
* Capable of working under pressure and meeting strict deadlines.
* Proficient in Microsoft Office, especially Excel and Word.
Additional Details
Location: Head Office, Greysteel
Hours: 9:00 am to 5:30 pm, Monday to Friday (unpaid one-hour lunch break)
Salary: £30,000 - £32,500 per annum
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