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Customer & industry value director (m/f/d)

Oracle
Industry
Posted: 20 January
Offer description

Oracle Construction & Engineering is seeking a dynamic and forward-thinking Senior Director of Customer Strategy & Industry Value to lead a global team of highly skilled consultants. This role is responsible for shaping and executing strategies that maximize customer value, drive business outcomes, and position Oracle as a strategic partner in targeted industries. The Senior Director will ensure best-in-class delivery of strategic consulting services, foster deep executive-level relationships, and guide the team in articulating Oracle's industry vision and capabilities.

Key Responsibilities:

1. Provide strategic leadership and direction to a global team of 10+ senior consultants, ensuring performance excellence and professional growth.
2. Develop and execute customer-centric strategies that align Oracle’s products and services with client business objectives and industry trends.
3. Be accountable for the successful delivery of high-impact industry value engagements, executive workshops, assessments, and strategic initiatives for premier enterprise customers.
4. Partner with sales, product, and solutions teams to support account planning, opportunity shaping, and value articulation.
5. Serve as the executive sponsor for key transformation projects, ensuring outcomes align with Oracle’s and the customer's priorities.
6. Maintain deep industry knowledge, regularly analyzing trends, disruptions, regulatory changes, and emerging technologies to inform Oracle and client strategies.
7. Foster an inclusive, collaborative, and high-performing team culture, providing coaching and mentorship to consultants located in diverse geographies.
8. Drive continuous improvement and the adoption of best practices, methodologies, and tools within the team.
9. Represent Oracle at industry events, customer forums, and executive briefings as a recognized thought leader in your field.

Preferred Qualifications:

10. Bachelor’s degree in Business, Technology, or a related field; MBA or equivalent advanced degree strongly preferred.
11. 12+ years of experience in consulting, strategy, enterprise technology, or related roles, with at least 5 years leading global teams.
12. Demonstrated ability to develop and execute customer and industry strategies with measurable business outcomes.
13. Proven success managing, coaching and developing highly skilled consultants across multiple regions and cultures.
14. Deep expertise in cloud, SaaS, digital transformation, or enterprise applications.
15. Exceptional executive presence, communication, and relationship management skills.
16. Experience in the following industries will be given a preference: Utilities, Oil & Gas, Construction or Public Infrastructure
17. Business level English, it is also preferable to have other European Languages though not essential.

Willingness to travel as business needs require.

As part of the Oracle sales team you will direct and manage pre-sales resources throughout the sales cycle. Provides technical/functional leadership to the sales team in the development and implementation of customer applications and customer products. Participates in account planning and strategy development. May publishes technical information of specific applications and/or technical articles. Works with management to define new products. Serves as the company liaison on specific technical projects with customers.

At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

We expressly encourage disabled candidates to apply for this position. Please therefore feel free to voluntarily inform us in your application about any severe disability (degree of disability of at least 50%) or any equal status (degree of disability of at least 30% together with official decision on equality) in accordance with the German SGB IX.

Career Level - M5

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