We are currently looking for an experienced Business Development Manager (Contact Centre OR Saas)to join a fantastic, well established business based in Glasgow Scotland.
The successful candidate will be tasked with generating appointments at director level for yourself & the BD team to convert, will be target driven, bright, confident and have a keen interest in technology.
Key Responsibilities:
1. Working with the business to target the right new clients for their Contact Centre business
2. Following up on internal and external leads to move them from enquiry to appointment.
3. Working towards set Business Development KPI’s
4. Provide first class customer service to potential new customers and portray the company in a positive manner at all times.
5. B2B pipeline development engaging new prospective customers
6. Pipeline management
7. Working to business targets
8. Ensuring a fantastic customer experience, customer journey & on boarding process
Key Skills Required:
9. Excellent client engagement & client development
10. High volume outbound calling approaching new logo's
11. Proven sales experience within a target driven environment
12. Ability to organise, prioritise and manage workflow ensuring financial sales objectives are delivered /achieved
13. Demonstrate the ability to consistently work towards and exceed expectations/ targets
14. Exceptional interpersonal skills to engage clients, business owners and colleagues
15. Ability to use own initiative to manage own performance & understand BD KPI’s and adhere to them
16. Experience in B2B business pipeline development
17. Strong influencing / negotiation
18. Great rapport building
19. Highly motivated with the ability to work to target