Think you can turn scrolls into smiles?
Join Our Team as a Digital Marketing Content Assistant!
We're looking for a confident, creative content creator who knows how to capture attention and spark engagement. If you're a natural storyteller who lives and breathes social media, this is your chance to lead our digital voice, share what makes us special, and build real connections with our audience. You'll play a key role in keeping our followers inspired, informed, and genuinely connected.
At Mysa Care, we provide residential and supported living services for adults with learning disabilities, autism, and complex needs. With over 20 years of experience, were proud to deliver person-centred, life-changing support. Our dedicated teams go above and beyond to create homes where people thrive, feel valued, and live with independence.
About the Role
As our Digital Marketing Content Assistant, you will be at the heart of our communications strategy, crafting engaging content, building community, and supporting our mission through powerful storytelling.
This is a full-time role (40 hours per week), home-based but with regular travel to our services across Hampshire, Surrey, Manchester, and South Wales. You'll spend time in our homes, meeting people we support and the teams who care for them, capturing powerful stories, interviews, case studies, and photos that showcase what makes Mysa Care unique.
This isn't just a behind-the-desk role. Weekly travel will often be required, and you'll be working hands-on with our services to bring their stories to life.
Were a fast-growing organisation, so there's plenty of room to grow. This role will evolve to include internal communications and supporting the Marketing Manager on exciting projects as we expand.
Key Responsibilities
Social Media Management
Create engaging, original content for Facebook, Instagram, and LinkedIn across two brands. Monitor and respond to messages and comments to foster a welcoming online presence. Stay ahead of digital marketing trends and social care news.
Visit services regularly to gather real-life stories, interviews, photos, and case studies, turning these into powerful content
Community Engagement
Monitor social platforms for mentions and questions about our services and events. Moderate comments to maintain a positive, professional brand image. Build relationships with followers through meaningful interactions.
Internal Communications
Support the Marketing Manager in bringing our intranet to life with engaging, people-focused content. Create posts that connect teams, share good news, and spark conversation across our organisation.
Collaboration & Reporting
Work closely with the Marketing Manager to ensure consistent messaging and branding. Track engagement metrics and provide insights to refine strategies.
Assist with scheduling and posting content.
Events & Exhibitions
Support marketing, quality, and business development teams with event planning. Attend and assist at events and exhibitions across the country.
Website & SEO
Help optimise our website content and online presence. Collaborate on SEO strategies and analyse performance using Google Analytics and other tools.
What You'll Bring
A degree in Marketing, Communications, or a related field (or equivalent experience). At least 2 years experience in marketing, social media, or customer service (social care experience is a bonus). Excellent written and verbal communication skills. Familiarity with Facebook, Instagram, LinkedIn, and social media tools. Strong organisational skills and attention to detail. A friendly, approachable personality with a flair for storytelling. Ability to juggle multiple tasks in a fast-paced environment. A full driving licence and the flexibility to travel regularly (sometimes weekly) to our services across the UK.
What Were Looking For
A proactive, ambitious marketer with a passion for care and storytelling. Experience in digital marketing, content creation, SEO, and PPC. Confidence working directly with teams and services to gather stories. A results-driven mindset, someone who loves seeing their work make a real impact. Someone excited by variety, who enjoys spending time on-site at our homes capturing authentic content.
What You'll Gain
Career development and training opportunities within a growing care provider. A dynamic, supportive, and innovative work environment where your creativity is valued. The chance to travel, meet people we support, and tell their stories first-hand. Flexibility with a home-based role that also gets you out and about. A team that champions fresh ideas, collaboration, and personal growth. Regular feedback, support, and encouragement to help you thrive. A voice in shaping how we communicate, both internally and externally.
Travel Requirement
Please note: This role requires regular travel across the UK (Hampshire, Surrey, Manchester, South Wales, and future locations). Travel is an essential part of the job, not optional, and applicants must hold a full UK driving licence and be willing to travel weekly as needed.
This role is only open to applicants living in the UK.
Interview Process
You'll meet with the Marketing Manager and Business Development Coordinator.
For the first interview, wed love to see samples of your published writing, this could be social media posts, blogs, interviews, or articles. Anything that shows your voice, creativity, and storytelling skills. Please be ready to share these when invited.
Ready to make a difference through the power of marketing? Apply now and help us tell the stories that matter.