Inspire. Lead. Make an Impact. Are you passionate about leadership and driving performance in a dynamic environment? Are you a natural leader with a passion for delivering exceptional customer service? Apply Now, we cant wait to meet you! Do you enjoy working with a diverse group of people, who are always looking for improvements in all that they do? His Majestys Revenue and Customs (HMRC) is looking for dedicated team leaders to join our inclusive and diverse Customer Service team. Customer Service group is one of HMRCs largest directorates. The work we do touches the lives of every single person in the UK and the money we collect pays for the UKs vital public services and benefits for those who need them. At HMRC we strive to maximise revenue, reduce costs, and improve our customer experience. Whether you come from retail, hospitality finance or any other industry if you have a drive for leadership and a passion for people, you could be exactly who we are looking for. We are committed to creating a great place to work for all colleagues, where we recognise the potential of everyone who chooses to work for us, offering a range of flexible working patterns and support to ensure a fulfilling career at HMRC. As an HMRC team leader, you will be a highly visible manager who will champion excellent performance within your team. You will coach your team to serve customers effectively and engage your people to support improvements across all our services. You will recognise HMRC values and always apply these, role-modelling Civil Service Leadership Behaviours. Why Join Us? We are committed to creating a great place to work, fostering a supportive, diverse, and inclusive workplace where every colleague can thrive. At HMRC, you'll find flexible working options and strong support to help you build a fulfilling and rewarding career. This role offers exciting opportunities for growth and development, along with the chance to make a real impact on peoples livesgiving you a sense of purpose and pride in making a difference. No matter what your background, if youre a strong leader whos passionate about customer service and team performance, wed love to meet you. Apply now and take the next step in your leadership journey. The Team Leader role is part of the Operational Delivery profession in the Civil Service. It is a demanding but incredibly rewarding role which carries a high level of responsibility but also brings with it great variety. You will lead a multi-channel team working flexibly across a range of hours, to inspire and motivate people to deliver great customer service. You will work collaboratively with the wider team to deliver a quality service to all our customers through various channels and drive continuous improvement. See our full advert for more details and how to apply today!