This role sits within the Infrastructure team in the Information Services department. The post holder is expected to have a good understanding across a broad range of IT disciplines, although likely to specialise in one or more areas of expertise such as, but not limed to, networking & telephony, cloud, and security.
Providing an excellent experience for both staff and students the role holder will work closely with the Service Desk and other specific IT service areas in a 3rd line support capacity. The role holder will also contribute to the design, implementation and ongoing maintenance and monitoring of the University IT infrastructure both on premise and in the cloud. This is a senior role within the Infrastructure Team and carries line management responsibilities to an Infrastructure Engineer (Networks).
The team is responsible for the smooth running of all IT Infrastructure and contribute to ongoing continual service improvements.
Experience/Qualifications required
* Educated to degree level or equivalent experience
* Specific experience working in a large and diverse environment, deploying and supporting IT networking infrastructure
* Specific skills & knowledge of Windows Active Directory/Entra ID infrastructure, Radius and private/public certificate services.
* Specific skills & knowledge of robust network architecture, Cloud Networking (Azure), WAN, Routers, Firewall, Application Firewall systems, VPN, and IDS.
* Specific skills & knowledge of core, datacenter, distribution and edge switching. Physical connectivity, fibre, structure cabling, VLANs, BGP and OSPF
* Specific skills & knowledge of telephony and modern enterprise-voice/SIP systems. SBC’s, MS Teams, direct routing and call management systems.
* Specific skills & knowledge of virtualization with Microsoft On-premise and Azure
* Specific skills & knowledge of WiFi design and management including captive portals, surveying and continuous assessment.
If you have any queries or questions or for an informal discussion, please contact Nathaniel Brassington via email nbrassington@harper-adams.ac.uk. For further information about the University or to see full job description, please visit our website at www.harper-adams.ac.uk.
Application Procedure
All applications should be completed and submitted using the Harper Adams e-Recruitment programme at http://jobs.harper-adams.ac.uk to be completed no later than midnight 19 April 2026.
Should you require any adjustments to complete your application for this role then please contact vacancies@harper-adams.ac.uk.
If you do not yet have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa in the UK, please follow this link https://www.gov.uk/browse/visas-immigration which contains further information about obtaining the right to work in the UK and details about eligibility for sponsorship for a Skilled Worker Visa.
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