IT Support Engineer Temporary/ part time £16-£18 per hour DOE Ashford based Our client is seeking an Onsite IT Support Engineer on a long-term temporary basis, working 3 full days per week. The Onsite IT Support Engineer will handle incidents and requests, which can only be carried out onsite. The Support Engineer offers onsite support and management of the end-user workplace and serves as hands-and-eyes for their IT colleagues, who provide a mixture of onsite and remote support. The Support Engineer will handle the processing and follow-up of the incidents and requests that are logged. They will also be done in the existing ITSM tooling, and according to predetermined processes and procedures Teamwork * Customer-oriented and customer-friendly communication. Communication * Proactively communicate with colleagues * Have the courage to challenge any information if you are unsure of accuracy Strategic * Adhere to all Company and Group internal and external deadlines. * Working with the IT Manager to implement innovative processes and solutions to maximise department/ company efficiencies. Analytical * Be proactive and take ownership of your responsibilities * Excellent attention to detail Responsibilities & Expertise * Hands-on support at the end-user's workplace, both in an office environment and at a location in your production buildings, also for cases with a reso...