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Compliance Officer (Field Based), Bangor
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Client:
Caremark NI
Location:
Bangor, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
Job Views:
3
Posted:
10.05.2025
Expiry Date:
24.06.2025
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Job Description:
Job Description
JOIN OUR AWARD WINNING TEAM THIS YEAR!
EMPLOYER OF THE YEAR WINNER 2022, 2023 and 2024
UK NO.1 THREE TIME WINNER
The compliance role is predominantly field based and requires the successful candidate to carry out initial needs assessments with new service users introducing them to the organisation and outlining service provision. Completion of risk assessments in line with client needs and reviews of needs assessments as required. Liaise with family members and other relevant professionals to acquire relevant information and assist with completing quality monitoring with service users and staff.
Reports to
Care Manager
INDNIHP
About The Role
Responsible for implementing field-based quality control systems to ensure all new clients Needs Assessments are completed and kept up to date. To ensure that client reviews are up to date.
• To carry out Individual Needs Assessments for new and potential clients.
• To conduct risk assessments as part of the Individual Needs Assessment and update these as required as part of the individual’s risk management.
• To carry out introductory visits every time a Care & Support Worker visits a client for the first time.
• To Keep systems for recording client Needs Assessments and QA monitoring are kept up to date
• To liaise closely with Care Coordinators regarding the start of new packages
• To urgently report any changes to client’s care needs to co-ordinators as soon as possible
• To monitor, supervise and mentor Care & Support Workers in the field.
• To monitor all clients for service and Care & Support Worker satisfaction.
• To ensure accuracy and completeness of all documentation held in clients’ homes.
• To ensure that all written reports and administration is up to date.
• To maintain close liaison with both the Care Manager and Care Coordinator.
• To provide Caremark’s management team reports when required
• To ensure that we are operating within RQIA’s and local HSC trusts minimum standards for domiciliary Care
Experience
• At least 1 years’ experience of working in the care sector with direct service user contact
• Experience of using a range of moving & handling equipment
• GCSE English and Maths (or equivalent)
• Level 2/3 Diploma in Health and Social Care or willing to work towards
• Ability to mange own time and work towards deadlines
• Excellent communication skills
• Full clean driving licence and access to a car
• Experience in care planning and risk assessment
• Experience of reviewing Clients needs
· Private Health Insurance
· Access to Company Car
· Mileage
Closing Date: 23rd MAY 2025
Skills Needed
About The Company
Our mission is simple:
To provide excellent home care to everyone, regardless of age, race, religion, gender or social standing. We aim to improve the quality of life of every single customer we care for.
Our care keeps you safe, happy, fulfilled and flourishing in your own home, topped off with a delivery of smiles and laughter at every visit too.
Caring for and supporting others runs through the very heart of Caremark.
Who is Caremark?
Caremark is a home care company with excellent standards, excellent people and excellent success stories. We provide care in the home for people from all walks of life, enabling them to stay in their own home and community.
We are the mark of excellent care.
We have over 7,000 customers throughout the UK. To those 7,000 customers, we provide over 110,000 hours of home care each week.
Caremark’s history – providing home care since 2005
Whilst Caremark itself was founded in 2005, our founder, the late Kevin Lewis has been in care since 1987. His experience, passion and unrivalled determination to provide high quality care for all, was the building blocks of Caremark 17 years ago.
Today, we are led by David Glover and Lisa Fyfe who are equally as passionate about Caremark and the home-care industry.
Caremark currently care for thousands upon thousands and under their leadership, thousands and thousands more will benefit from home care, the Caremark way.
Company Culture
Caremark has been at the forefront of the home care industry, evolving from a singular care home to becoming a leader in providing comprehensive care services across Ireland and the UK.
Our journey, initiated by Kevin Lewis, has been marked by innovation, quality, and a deep commitment to caring for individuals in need, regardless of their age, disability, or circumstance.
Here's why Caremark stands as a beacon of excellence and a great place to work:
Pioneering Spirit: From introducing the very first Operations Manual to ensure quality care, to expanding services across a network of offices, Caremark has always been at the cutting edge of the home care industry.
Diverse Care Services: Our services have grown to encompass a wide range of needs, delivering care and support in the home environment and specialized residential settings, showcasing our adaptability and commitment to those we serve.
Focus on Quality: We've built an enviable reputation by maintaining high standards of care, drawing upon decades of experience to meet the evolving needs of our service users with compassion and professionalism.
Growth and Development: As part of our team, you'll join a supportive network of professionals dedicated to making a difference in the lives of individuals and communities.
We provide opportunities for personal and professional growth, ensuring that our team is equipped to meet the challenges of the care industry with confidence and skill.
Desired Criteria
* Experience in care planning and risk assessment
* Experience of reviewing Clients needs
Required Criteria
* At least 1 years’ experience of working in the care sector with direct service user contact
* Experience of using a range of moving & handling equipment
* GCSE English and Maths (or equivalent)
* Level 2/3 Diploma in Health and Social Care or willing to work towards
* Ability to mange own time and work towards deadlines
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