Job Opportunity
Closing Date:
Apart from a part-time position, we are seeking to fill a role for Customer Team Members who can work with us on our team. We require candidates aged 18 or over who will be working before 6am or after 10pm.
This is an exciting opportunity to join our team and gain experience in customer service while learning about products and assisting customers in our in-store bakery.
Responsibilities:
* Friendly and thoughtful service – you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience
* Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members
* Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
* Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
* Support your local community – get involved in all kinds of activities and events
Requirements:
* A genuine care for the needs of customers and members
* Great people skills, with the ability to build positive relationships with customers and colleagues
* A positive approach to change and problem solving
* The flexibility to work a range of different shifts
Benefits:
* 30% discount on all Co-op products in-store plus 10% discounts on all other brands
* A pension scheme with up to 10% employer contributions
* Wagestream– a money management app giving you access to a percentage of your pay as you earn it
* 31 days of holiday (including bank holidays, pro rata for part time colleagues)
* Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
* 24/7 employee assistance service
* Full, paid training and dedicated support for your personal development and career progression
* Rotas shared three weeks in advance and accessible on your phone
* Cycle-to-work scheme
About Us:
We value diversity in the workplace and welcome applications from everyone. We want our stores to be inclusive environments where colleagues can reach their full potential.
We celebrate our differences and recognize the importance of teams reflecting the communities they serve.