Annual wage £13,312.00 to £23,795.20 Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Monday - 9am - 5.30pm. Tuesday - 9am.- 5.30pm. Wednesday - 9am - 5.30pm. Thursday - 9am - 5.30pm Friday - 9am -5.30pm Total hours per week: 40.0 Expected duration 1 Year Possible start date 13 Jun 2024 Date posted 10 Apr 2024 Apprenticeship level Intermediate Level 2 (GCSE) Reference number VAC1000243078 Positions 1 available What you will do in your working day Meeting and greeting customers in a customer facing environment Advising customers around products and services provided by Fonteyn Ltd Processing orders for completion after customers have placed orders Process paperwork on behalf of the company with regards to customers purchases The training you will be getting Customer Service Level 2 Apprenticeship Practitioner qualification on completion of the apprenticeship On site training, learning and a mentor provided by the employer North Warwickshire and South Leicester College will be the training provider The training provider will provide Webinar Teams Sessions every 4 weeks Functional skills if required What to expect at the end of your apprenticeship For the right candidate there is potentially a full time position available, with career progression Requirements and prospects Desired skills and personal qualities Communication skills, Attention to detail, Customer care skills, Problem solving skills, Administrative skills, Team working, Non judgemental, Patience Qualifications GCSE or equivalent English and Maths (Grade 3 - 4) Essential Things to consider Research the Company prior to attending an interview, this company is a world class leisure provider with a fascinating product to sell. The location of work is easily accessible via public transport, either via the orbital bus route which can be accessed from anywhere around Leicester, or directly from the city centre to Fosse park, which is a short walk away. The customer service role is at the companies workplace and the sales floor area is large at some 35,000m2. You will be required to set up and maintain displays of garden furniture and spas.