Temp to Perm Reception Administrator role
Stoke-on-Trent
Immediate Start for the right candidate
Your newpanyYou’ll be joining a professional and weing organisation based in Stoke-on-Trent, where the focus is on delivering high-quality service and support to learners, employers, and visitors. This is a temporary to permanent opportunity, offering a chance to be a valued part of a dedicated administrative team.
Your new roleAs a Receptionist Administrator, you will be the first point of contact for all visitors. Your responsibilities will include:
1. Greeting and assisting visitors in a professional and friendly manner
2. Managing phone calls, emails, post, and deliveries
3. Maintaining a tidy and professional reception area
4. Supporting the enrolment process for apprenticeships and training courses
5. Maintaining accurate learner and employer records
6. Preparing and distributing documents, letters, and reports
7. Scheduling appointments, meetings, and room bookings
8. Assisting with administrative tasks for marketing and events
9. This role requires flexibility to work between 8:30am–5:00pm Monday to Thursday and 9:00am–3:00pm on Fridays, with occasional evening work as needed.
What you'll need to succeedTo be successful in this role, you’ll need:Previous experience in a reception or administrative roleExcellentmunication and customer service skillsStrong organisational skills and attention to detailProficiency in Microsoft Office (Word, Excel, Outlook)Ability to prioritise tasks and meet deadlinesA friendly, approachable, and professional mannerDesirable but not essential:Experience in an education or training environmentFamiliarity with learner management systems or CRM software
A clean DBS check will be required for this role.
What you'll get in return
10. Opportunity for the role to be permanent
11. Supportive working environment with opportunities for development
12. Flexible working hours with potential for part-time/job share arrangements
13. Experience in a dynamic and impactful sector
#4730148 - Martin Boulton