Comex2000 is currently seeking an enthusiastic and committed CoOrdinatorto join our backoffice team located inHillington.
TheCoordinator will work closely with the Programme Managers andprovide comprehensive support in managing day to day client toensure the project runs smoothly diligently and accurately. Aprofessional and confidential manner will be required at all times.
Responsibilitiesandduties
End to end responsibility for coordination of customerdelivery
Jeopardy management of job queues andqueries
Daily Interface with Programme Managers suppliers and attendregular conferencecalls
Complete daily / weekly / monthlyreports
Receive and review daily work stack over Internal System.Management of planned start dates and completion dates on theinternalsystem.
Act as an interface with the Program Managers to provide timely andaccurateupdates
Monitor and Update Internal customersystems
Raise and action from start to finish StreetworksNotices
Liaise with the field and managementdaily
Handling of customer complaints andqueries.
Requirements
Experience of proactive coordination & developingrelationships with keystakeholders
Knowledge of telecommunication or civil engineeringdesirable
Able to communicate clearly andconsistently
Experience of NRSWA standards andguidelines
Customer service trainingdesirable
Computer literate MS Office as well as experience managingdatabases
Flexibility to undertake works outside core workinghours
Able to work underpressure
Flexible to accommodate operationalneeds
Benefits
Whatcan we give back toyou
* PAYEcompetitivesalary
* Aswell as your traditional benefits such as holidays and pensionschemes our core is to invest in our employee s development throughcontinuous training andupskilling
* Offeringcareer development and opportunities for progression through thebusiness
* Heavilydiscounted Virgin Media products including broadband and TVservices.
* Refera Friend scheme offering cash bonuses of up to1000
Whoarewe
Witha core focus on network build installation and maintenancenationally Comex 2000 is an established partner of choice in thetelecommunications industry. For over 20 years Comex 2000 hasprovided a full turnkey service getting homes and businessconnected.
Withover 1000 staff across the UK we believe that the diversity of ourworkforce enhances company culture by embracing the variousexperiences and perspectives of ouremployees.Wewant to continue building a workforce that is reflective of thediverse culture of our customers andcommunity.Asa result we will continue to drive diversity and encourageopportunities for employment through our close partnerships withinthe exmilitary community and women engineeringinstitutions.
Webelieve that our commitment to the continuous investment in peopleand technology keeps us at the forefront of the telecommunicationsindustry. This investment has enhanced our skills and understandingand continues to increase our footprint in the telecommunicationssector. Our continuous investment in our people has aided oursuccessful delivery to our key clients including Virgin MediaCommunity Fibre GigaClear Zayo and manymore.
Ourcolleagues work professionally with a right firsttime approach. Wewelcome individuals to be part of Comex 2000 and strengthen ourevergrowingteam.