Job Description
Join Superdrug Head Office- Make a Real Difference Every Day!
Location: Croydon, United Kingdom
Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
Salary: Competitive
Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
Here's the exciting bit… A day includes:
As a Senior Buyer you will lead a team of buyers/junior buyers and BA to deliver the commercial business strategy for Fragrance. This role will play a critical part curating our Promotion strategy across our Star Buys and Event Long Promotions, range curation including our self-select space, Premium Fragrance range roll out & strategy, NPD strategy and promotional planning, working closely with Marketing, Merchandising and Supply Chain to deliver a compelling, competitive and profitable fragrance proposition. This role reports into the Head of Trading – Fragrance.
Generate detailed customer focused initiatives, in line with the commercial Department strategy and support with execution.
Listens to the customer and implements new ideas and ways of working which are designed to improve service considering both Online and Offline. Ensures the team priorities actions which delight the customer/team member.
Key Responsibilities:
* Interacting with a variety of Stakeholders: Commercial, Suppliers, Marketing, Merchandising, Supply Chain and AS Watson occasionally.
* Develop, implement, and deliver category plans including range reviews, promotions pricing and stock that are consistent with overall commercial strategy and financial objectives.
* Partnering with Marketing to shape impactful campaigns, overlays and CRM activity that drive demand and brand visibility.
* Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders.
* Building strong, strategic relationships with key fragrance suppliers, negotiating commercial terms, fixed investment, exclusivity and bespoke campaigns.
* Able to write, present and deliver strategic objectives above and beyond the day to day promotions, pricing and star buys.
* Working closely with Merchandising to ensure the right range is in the right stores, with strong availability and controlled stock risk.
* Working in conjunction with Supply Chain team, ensure base sales and promotional forecasts are adhered to, whilst maintaining in-store availability to meet the customers needs.
* Continuously evolving the fragrance proposition to stay ahead of trends, innovation and customer expectations.
* Manage and coach team members to achieve both Category and personal development objectives.
* Take responsibility for own personal and professional development.
Customer Focus: Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform.
This job is a good fit for you if:
* You enjoy a fast paced, ever changing environment where you can own the strategic decision making for your categories
* Have a passion for fragrance, brands and innovation, with a strong customer mindset.
* You are great at building trusting relationships with your stakeholders & leading a team.
* You have an analytical mindset for translating data.
* You are good at prioritizing, delegating tasks and managing deadlines.
* Enjoy negotiating and influencing to deliver the best outcomes for the business.
* Can manage tough/complex messages with all stakeholders.
* Role model collaboration to the team to exceed goals.
Positive attitude towards feedback, uses this to generate initiatives to meet/exceed
expectations, and shares feedback in a meaningful way.
What you’ll need:
* Strong understanding of the fragrance market and current industry trends.
* Proven experience negotiating commercial terms and fixed supplier investment.
* You will have strong negotiator skills to be able to secure the best outcomes for Superdrug.
* You need to be confident in making commercial decisions that impact our stores.
* Strong leadership capabilities to deliver results through people.
* Ability to present clearly and commercially to senior audiences.
* Proactively keep up to date with market and consumer trends in their specialism and feeds this into department strategy.
* Uses data and insights to challenges the status quo to keep us ahead of the competition.
* Uses data to inform and generate new ideas and make decisions to improve on future plans.
* Tech & AI : Helping your team understand when to use AI, when to rely on human judgment, and how to combine both.
* Tech & AI Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion.
Here's what's in it for you:
* 33 days holiday rising to 38 days with length of service. (inclusive of bank holidays)
* 2 staff discount codes for yourself and a family member or friend.
* 30% discount on Superdrug Own Brand Products both in store and online.
* Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
* Company pension matching and bonus.
* We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it.
* Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
* We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
* Unrivalled Learning and Development programmes.
* Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support.
* Come and be part of something special!.
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