Overview
Hours per week: 42.5 (M – F 0830 – 1800; an hour unpaid break inclusive). Contract: Permanent, Full-time, subject to 3-month probation. Expected Start date: ASAP. Reports To: Category Manager. Location: Office-based.
Main Purpose & Scope of the Job
With increased activity in this sector, the Commercial Team are looking for an additional member of the team to make a difference and develop themselves with our established customers. The National Account Executive will support, maintain and develop opportunities with both existing customers and the development of new customers, and support the supply chain function between our distribution centre and our customers. The National Account Executive will have full visibility of all activities of the department.
Duties & Key Responsibilities
* Support in the day to day management of key customer accounts, such as Testco, ASDA, Morrison’s, Costco, Ocado etc. ensuring smooth coordination of activities and timely follow up on action items.
* Manage and monitor daily order intake, prepare sales reports, and conduct basic data analysis to support commercial decision-making.
* Coordinate internal and external communications related to customer accounts, ensuring accurate information flow between customers and internal departments.
* Assist in the implementation of commercial strategies and promotional plans across key accounts to support business growth objectives.
* Track customer performance and market trends, providing regular insights and reports to management on changing customer needs and opportunities.
* Support account planning and administrative tasks including preparing presentations, updating account documentation and maintaining customer records.
Person Specification
* Ideally will have 1-2 years’ experience working at a similar level, with some understanding of how supermarkets and their supply chain operates.
* Must have excellent computer literacy and presentation skills.
* Must be able to communicate effectively and concisely to both internal and external stakeholders.
* Be highly self-driven, with exceptional organisational skills.
* Be able to absorb and assess operational issues, and then be able to identify solutions with a can-do attitude.
* Be flexible to the needs of the company in a challenging environment.
Key Benefits (not limited to)
* Paid day off on your birthday
* Yearly bonus
* Free onsite parking
* Holiday starting at 28 days plus a personal day rising to 29 days after 5 years (Bank holidays inclusive)
* Pension scheme 3% contributed by the company
* Annual pay review
* 5% discount from Company’s retail stores Seoul Plaza and Cash and Carry
The Company
Korea Foods Company is the leader in the supply of Korean food in the UK. A family-run business, established in 1999, Korea Foods Company has over 500 employees working within its Head Office, Logistics Centres, and Retail Stores. We import from key brands in Korea, and distribute to the Asian community, focusing on East Asian consumers. We have also seen substantial growth within the supermarket multiples, securing significant listings with Tesco, Morrisons, Asda, and Costco. We also operate our own retail store network, Seoul Plaza, currently with 21 stores within the estate, with more opening in 2026. Growth has been consistently double-digit, with a sales turnover in excess of £85 million. The company is an incredibly dynamic and fast-paced place to work, with ambiguity and transparency that is often associated with family-run businesses. It is, also, whilst not for the faint-hearted, a rewarding workplace where personal achievements are recognised due to the relatively flat management structure.
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