Main area Breast Grade Band 2 Contract Permanent Hours Part time - 15 hours per week (Must be able to work a Monday, the other day of the week is open to negotiation) Job ref 164-7728332
Employer Nottingham University Hospitals NHS Trust Employer type NHS Site City Hospital and Ropewalk Town Nottingham Salary £24,465 per annum Salary period Yearly Closing 22/03/2026 23:59
Breast Screening Clerical Officer / Receptionist - Internal
Band 2
Job overview
An exciting opportunity has arisen in the Nottingham Breast Institute at the City Hospital for a Clerical Officer/Receptionist. We are looking for someone with excellent interpersonal skills who likes to be busy and working as part of a team as well as on their own initiative, to provide Clerical/Receptionist support for the busy Breast Screening department.
Duties will be undertaken at the Nottingham Breast Institute on the City Hospital Campus and Ropewalk House in central Nottingham.
Main duties of the job
The role would require working within a team to complete all daily tasks and general duties including preparing clinics, making and changing breast screening appointments, answering the phone, reception duties and filing.
The position would also involve providing cover for the reception desk both at the Breast Institute and at Ropewalk House.
Good communication skills and the ability to prioritise workloads, in view of changing priorities is essential. Also the need to work under your own initiative is necessary.
In addition to the below summary applicants should familiarise yourself with full job description and person specification documents attached to this advert.
Working for our organisation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
The successful candidate needs to be computer literate, experienced in the use of electronic communications and be confident during face to face and telephone interactions with patients and visitors. They will be a point of contact for patients at the Breast Institute and Ropewalk House and act as an information resource for staff and visitors. Knowledge of hospital systems i.e. Nerve Centre, PAS and DHR is desirable, however training will be provided.
Person specification
Training and Qualifications
* Educated to GCSE level in maths and English, Grade C or above
* NVQ2 Business Administration/Reception, or equivalent experience
Experience
* Knowledge of the Breast Screening service
* Experience working within breast screening or a similar department
Communication and relationship
* Able to exchange information clearly with patients and staff for appointments and general queries
Planning and organisation skills
* Planning and organisation of routine tasks
* Organised and methodical, able to work quickly and accurately
Physical skills
* Able to retrieve files from shelving using appropriate equipment
Other requirements specific to the vacancy
* Must be able to work at both City Campus and Ropewalk House
* Flexible with start and finish times when covering reception.
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Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
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If you are aged 16 or 17 and applying for a role that is more than 20 hours a week, please be aware that you will be asked to commence an Apprenticeship within the Trust alongside your role, as long as there is a suitable apprenticeship standard available.
* Stay in full-time education, for example at a college
* Start an Apprenticeship
* Spend 20 hours of more a week working or volunteering, while in part-time education or training
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licences through a system called Trust ID. NUH will scan your ID and right to work documentation into the Trust ID system at your face-to-face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
* Transfer of information: If I have previous NHS service – I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
* Disclosure and Barring Service: Your post may be subject to a DBS check which incur a cost dependent on the level of check required (£49.50 for enhanced and £21.50 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name Rachel McArthur
Job title Screening Office Manager
Email address Rachel.mcarthur6@nhs.net
Telephone number 07812 276199
Additional information 0115 969 1169 ext: 79077
Second contact: Leanne Calderwood, Breast screening manager 07812275845
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