Are you a professional, organised leader who genuinely enjoys helping others?
Join us as a Senior Student Welfare Officer - Transfers for Summer 2026, a role that combines team leadership, hands-on student support, and the chance to make a real difference to our students’ experience.
What does it involve?
At Stafford House Study Holidays, we welcome over 6,000 students (ages 8-17) from overseas during the summer to help them improve their English. Students stay for up to 2 weeks at one of our fantastic summer centres, taking part in a rich academic, activities and excursions programme.
Our Student Welfare Officers - Transfers (SWOT) provide a warm and friendly welcome to students arriving each summer at various airports and major train stations.
They’re also an important part of centre life, supporting students during their stay, offering pastoral guidance, and helping them feel safe, comfortable and fully supported. In this role, you’ll play a key part in caring for our students and guiding the wider SWOT team as they deliver high-quality welfare support.
Location: Uxbridge, West London
You will provide wrap-around care for our students, and it is necessary be residential for the duration of the contract.
Contracts: Select a contract of 4-6 weeks, from 25th June to mid-August 2026. This can be a little flexible. You must be available throughout July, as this is our busiest period. You must be available for a training day on 24th June 2026.
Hours: This senior position requires 52 hours over 6 days per week
What’s in it for you as a Senior Student Welfare Officer - Transfers?
* Full-board accommodation provided as you must be residential for this role
* 1st Aid Course prior to the programme starting and ongoing support throughout your contract duration
* Experience of working in a fast-paced, fun and multicultural educational environment
* Opportunity to gain experience toward a career of working with young people in the fields of education, health or care professions
* Working with a highly experienced and supportive team
* Opportunities to gain teaching qualifications at the end of your contract.
Pay: £660.92 per week plus holiday entitlement
Incentive: Employees may receive a £500 discount on CELTA training course provided by Stafford House, post qualifying contract. (T&Cs apply contact us for more information)
What does it take to be a Senior Student Welfare Officer - Transfers?
* Experience. For this senior position, you must have residential experience and preferably experience of working within a summer school environment.
* Confidence with a good understanding of how to work professionally with young people. You'll help our students feel safe from the moment they arrive working closely with your Welfare and Accommodation Manager and Centre Director.
* You must be happy to travel to busy airports and rail stations, usually at the weekend. Any travel to and from these locations is paid for. Alongside these duties, you'll also play a key role in caring for and supporting the welfare of our students throughout their stay.
* Safeguarding. Keeping students safe is our top priority. Full pre-employment checks, including an Enhanced DBS, will be completed in line with our safer recruitment policy and Keeping Children Safe in Education.
* Administration. You will allocate accommodation and make plans to ensure our overseas students’ needs are met prior to arrival. You’ll also complete admin duties, such as logbooks and Health & Safety records.
* Great Organisation. While here, you’ll manage the essential aspects of our students’ stay; ensuring they get to lessons on time, supervising mealtimes and working with their Group Leaders to support the smooth running of their stay.
* Being Supportive. You’ll provide pastoral care, including supervising mealtimes and covering overnight duties on a rota. You'll also be there for students who may feel homesick or need extra guidance.
* Be a great Communicator with a good level of spoken and written English.
* Responsibility. You’ll take part in pastoral care duties, including night-duties on a rotating basis
* You must already have the right to work in the UK on a full-time basis (52 hours per week)
* You must be available to attend our Training day in June 2026
** Why not read the full duties on our Job Description + see our information sheet, below
More information:
WHO ARE WE? Stafford House has over 70 years’ experience in providing international students with great English language study experiences in the UK. Our mission is to educate, inspire and help our students enjoy our locations, empowering them with confidence to realise their personal potential. Stafford House comprises 2 brands, Stafford House International and Stafford House Study Holidays.
We offer 7 fantastic study locations within the UK with a wide range of courses to choose from including English Language and activities, creative Art & Design, sports, and academic preparation courses.
Stafford House International is part of CATS Global Schools (CGS), a leading education group committed to inspiring the next generation of world shapers.
OUR COMMITMENT TO SAFEGUARDING: CATS Global Schools are committed to safeguarding and promoting the welfare of our students and expect everyone connected with the organisation to share this commitment. All positions are subject to the satisfactory completion of safer recruitment pre-employment checks in line with KCSIE guidelines. All shortlisted candidates will be required to complete a criminal declaration form prior to interview and be subject to online checks which may include social media checks in addition to an enhanced DBS check (DBS process paid for by CATS Global Schools), references and if applicable, an overseas police check.
OUR COMMITMENT TO INCLUSION AND DIVERSITY: We are committed to diversity, inclusion and belonging. Building on our core values Pioneering, Persevering, People we pledge to deliver a series of events, guest speakers and focus groups to make CATS Global Schools an employer of choice for all.
AND FINALLY
What are you waiting for? We look forward to hearing from you. Good luck!