Vacancy: Neighbourhood Advisor
Closing date: Thursday 7 May
Shortlisting: Friday 8 May
Proposed Interview date: Thursday 14 May
Salary: £28,581.47
About the vacancy:
We're looking for a Neighbourhood Advisor to support the delivery of high-quality, resident-focused housing and neighbourhood management services. Working as part of a busy Housing Management team, you'll provide vital administrative and frontline support, helping to manage customer enquiries, housing processes and day-to-day neighbourhood activity.
While the role will flex across Housing Management teams in response to service demand, you will predominantly support a team working with leaseholders, shared owners and market rent residents, providing focused and consistent support to these customer groups.
In this role you'll act as a key point of contact for residents, supporting lettings and contract processes, responding to enquiries, managing data and systems, and working closely with colleagues and partners to resolve issues efficiently and effectively. This is a varied and fast-paced role that requires strong organisational skills, clear communication and a consistently customer-centred approach.
This opportunity is well suited to someone with experience in customer service, administrative support or community-based work, including those looking to build or develop a career in housing, who is motivated b...