Job Title: Receptionist
We are seeking a Receptionist to be the first point of contact at HMRC Preston, St Mark's & St Mary's, St Mary's Street, Preston, PR1 4AT. This role involves front-of-house duties, providing porter and cleaning services, supporting administrative functions, and contributing to a high-performing team, all aligned with our service level standards. You will ensure smooth communication, create a welcoming environment, and prioritize safety and customer satisfaction.
Shifts:
* Early shift: 07:00 - 15:00
* Late shift: 10:00 - 18:00
Responsibilities:
* Greet visitors and clients professionally, managing queries via phone, email, and in person.
* Perform administrative tasks including filing, paperwork organization, and handling correspondence.
* Maintain a clean and presentable reception and office space, undertaking cleaning tasks as needed.
* Issue and log keys, monitor supplies in coffee rooms, and manage stock replenishment.
* Operate the till and handle cash duties according to company procedures.
* Follow all Health & Safety, Food Safety, and COSHH guidelines.
* Assist with portering tasks such as setting up meeting rooms and moving furniture.
* Handle customer concerns or complaints efficiently and escalate when necessary.
* Secure the building after hours and report maintenance or safety issues.
* Support colleagues during holidays or absence cover, including mailroom duties.
Qualifications and Skills:
* Strong communication skills and a collaborative mindset.
* Ability to stay calm, focused, and organized in busy situations.
* Experience in reception or customer service is a plus, but a proactive, customer-first attitude is essential.
* Interest in health, safety, and maintaining a secure environment.
* Willingness to learn and grow within the company.
What We Offer:
Joining Sodexo means becoming part of a supportive team that values you. We offer:
* Employee Assistance Programme for personal, legal, and financial advice.
* 24/7 virtual GP and lifestyle rewards.
* Discounts for employees and their families.
* Financial tools and retirement plans.
Ready to be part of something greater? Apply today!
#J-18808-Ljbffr