Job Description
Retail Banking Assistant
Our Client is Bank with a branch in Knightsbridge London.
They are looking to recruit a Retail Banking Assistant for customer facing duties as follows:
Teller Duties:
1. To assist with counter service duties and input Teller Transactions in the core banking system
2. To attend to encashment of cheques, deposits of cash and pay-in cheques
3. Answering customers' queries over the counter and via telephone
4. To start up the Cash till every morning by 9.45 am
5. Responsible for balancing of cash at 3.00 pm daily
MT103/ MT202 Inward Transaction/ MT103/ MT202 Outward Transaction
6. Processing Head Office, Singapore, Thailand, Labuan and Niaga Inward and Outward FTs in the core banking system for interfacing on Swift Alliance
7. Inputting Outward Fund Transfer for all customers in the core banking system for interfacing on Swift Alliance
8. Processing incoming MT103, MT202 and MT910 from the correspondent banks into the core banking system for further credit to customers' accounts either held with London branch, Head Office or other Branches
Core Banking Inputs
9. To process clearing cheques, third party cheques, bank giro credits, direct debits, stop payment cheques into the core banking system
10. To process unpaid cheques, unpaid direct debits and bank giro credits into the core banking system
Swift Alliance
11. Create MT199 or MT299 messages
12. Modify Swift Alliance MT103 messages
Advices
13. Emailing encrypted advice to customers on request
Customer Statements
14. Responsible for dispatching customer's daily, weekly and monthly statements in encrypted format
BACS Payment
15. Responsible for converting Excel file to Notepad format
16. To upload notepad file to PT-X
Filing
17. Responsible for EOD reconciliation of payments and filing
18. To file miscellanous entries passed in respective folders
General Administration Duties
19. Ensure that third party cheques are deposited at Lloyds Bank.
20. Daily tally count for the inward MT103 messages and outward MT103 customer payments.
21. Setting up Standing Order for customers
22. Investigating outstanding items on the Reconciliation Statements
23. Inputting Agent charges
24. Inputting return of funds and email customer to notify of the return
Payment Screenings
25. To take on Maker function of 1AML SWIFT and manual screenings as and when required
General
26. To do customer callbacks for instructions received via post/ e-mail
27. Attending customer enquiries sent via e-mail
28. To perform relief, other duties and general work as and when required by Supervising Officer or Management.
Technical/ Functional skills
29. Ability to adopt and manage financial applications or any third party applications that are applicable to the Branch operations (SWIFT ALLIANCE, PT-X, BACSTEL iP)
30. Vendor management
31. MS Office
Personal skills
32. Strong interpersonal skills
33. Great team player
34. Excellent problem solving skills
35. Able to work under pressure
36. Strong verbal and written communication skills (in English)
The salary for this position is in the range £23K - £30K + Benefits.
The Client is based in Knightsbridge London.
Do send your CV to us in Word format along with you salary and notice period.