Job Title: Customer Service Administrator
Salary: £24,000 per year
Location: Sheffield
Hours of Work: Full time, between 8am-6pm
Duration: Permanent
Start Date: ASAP
Are you a proactive and organised professional with a knack for customer service? Our client, a fast-growing family-run business in Sheffield, is looking for a Customer Service Administrator to join their busy office team. This is a fantastic opportunity to step into a role where you'll make a real impact and grow with the company.
Key Responsibilities
As the Customer Service Administrator, you will:
* Deliver excellent customer service via phone and email
* Manage enquiries and provide support to customer accounts
* Carry out general office administration tasks
* Handle basic accounting duties, including accounts receivable/payable and general ledger
* Respond to internal emails within agreed KPIs
Ideal Candidate
We're looking for someone who:
* Has experience in office administration or customer service
* Is confident on the phone and can handle challenging situations
* Pays close attention to detail
* Can work independently and take initiative
* Communicates effectively and puts the customer first
What's on Offer
* Competitive benefits package
* Friendly and supportive working environment
* Opportunities for career growth within a growing business
If you're ready to take the next step in your career and join a dynamic team, this role could be perfect for you.
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