About the Role We are seeking a proactive and detail-oriented Administration Assistant to provide comprehensive administrative support to our dynamic Employment, Pensions, and Immigration team across four offices. This role is integral to ensuring the smooth operation of legal processes and client service delivery, and it offers the opportunity to work in a forward-thinking environment that embraces innovation and technology, including the use of AI tools such as Microsoft Copilot. Key Responsibilities Provide administrative support across our Employment, Pensions, and Immigration team across multiple office locations, ensuring confidentiality and professionalism at all times, Respond to client and lawyer queries promptly and professionally, providing updates and managing expectations Manage initial client enquiries, file opening protocols, and compliance checks Handle incoming correspondence and emails, ensuring timely distribution and response Process, track, and manage legal documentation and workflows across all practice areas Record, monitor, and follow up on key deadlines and case milestones Retrieve and organise information from physical and digital files as required Prepare, format, and distribute legal documents, reports, and communications Schedule and coordinate appointments, meetings, seminars, and team events Support the preparation of Tribunal, court, and regulatory bundles Maintain accurate and up-to-date records and databases Assist with regular billing and financial administration in line with practice guidelines Utilise digital platforms and communication tools to ensure seamless workflow and collaboration Leverage AI tools such as Microsoft Copilot to enhance productivity, document drafting, and data management Contribute to continuous improvement initiatives and the adoption of new technologies Person Specification Flexible, professional, and client-focused approach Strong communication skills with the ability to interact effectively at all levels internally and externally High level of initiative, accuracy, and discretion in handling sensitive information Excellent organisational and time management skills with the ability to prioritise and meet deadlines Methodical, detail-oriented, and committed to delivering high-quality work Confident working independently and collaboratively within a team Willingness to learn and adapt to new technologi Smart. Bold. Together. We Are Freeths. Become part of the team at Freeths. View some of our recent highlights on our website here. Do we sound like a match? If you’re someone who cares deeply, communicates openly and collaborates effectively, then we’d love to have you join our diverse, inclusive team.