Location
There are four full‑time posts available. One will be based in Withybush General Hospital, Haverfordwest; one in Prince Philip Hospital, Llanelli; one in Bronglais General Hospital, Aberystwyth; and one based within the Carmarthen area (location to be confirmed upon appointment).
Main duties of the job
You will undertake a broad range of administrative duties including managing correspondence, maintaining accurate filing systems and databases, arranging appointments and meetings, preparing and distributing documentation, and supporting audits and reporting requirements.
You will also carry out general office tasks such as typing, scanning, photocopying, and ordering supplies, while ensuring effective use of IT systems and maintaining data confidentiality. In addition, you will provide a high standard of customer service by welcoming visitors, handling enquiries, and communicating effectively with patients, staff, and partner organisations, including managing sensitive or emotional situations with empathy and professionalism.
This role also involves prioritising tasks, responding to urgent requests, contributing to team discussions and service improvements, ensuring compliance with policies and procedures, and, where required, delivering basic training on departmental systems. The role may include responsibility for supervising staff and supporting team development.
Person Specification
Qualifications and Knowledge
* Level 3 qualification (e.g., A levels, AS Levels, NVQ3) or equivalent demonstrable experience of administrative/office skills and knowledge
* Knowledge of medical/healthcare terminology
* The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Experience
* Experience of working in an administrative/office environment
* Familiar and competent with Microsoft Office packages, especially Word, Excel and PowerPoint
* Familiar and confident using email and searching the internet
* Experience of working in a multidisciplinary team.
Other
* Flexible approach to needs of the service
* Welsh Speaker (level 1)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr