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Sourcing and technical support

Burgess Hill
£26,000 a year
Posted: 15h ago
Offer description

BioIVT is a leading global provider of research models and value-added research services for drug discovery and development. We specialize in control and disease-state biospecimens, including human and animal tissues, cell products, blood and other biofluids. Our unmatched portfolio of clinical specimens directly supports precision medicine research, aiming to improve patient outcomes by coupling comprehensive clinical data with donor samples. As the premier supplier of hepatic products, including hepatocytes and subcellular fractions, BioIVT enables scientists to better understand the pharmacokinetics and drug metabolism of newly discovered compounds and their effects on disease processes. By combining our technical expertise, exceptional customer service and unparalleled access to biological specimens, BioIVT serves the research community as a trusted partner in elevating science. SUMMARY The Sourcing Specialist actively procures biospecimens to customer specifications and facilitates the wider organization in providing the highest level of service. Responsibilities include communication with other BioIVT units on the sourcing of non-standard enquiries alongside procurement from external sources and resolving any queries or need for clarification on more complex projects by discussion with the customer in collaboration with the Customer Experience and Sales teams. Additionally, the Sourcing Specialist is responsible for managing and monitoring stock levels of inventory products in our European locations as part of cross-functional initiatives together with offering strategic solutions for improvements within the role. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop an extensive understanding of the company’s substantial products and services portfolio; Develop and maintain strong supplier and stakeholder relationships; Collaborate with various departments and sites to ensure the full order to delivery life cycle is proactively and accurately managed; Responsible for the procurement of products from external suppliers to get estimates and supply of materials to fulfill orders; Proactively follow up with suppliers to answer technical, pricing and availability queries; Negotiate the best value for BioIVT with both customers and suppliers; Utilise X3 capabilities to implement MOQs & re-order thresholds for stocked items; Work with laboratory personnel to organise reworks of material when required; Responsible for ensuring all Supplier information is up to date and work with Quality Assurance to ensure all suppliers are approved; Plan and prioritize work tasks to ensure efficient turnaround times including reviewing existing protocols and procedures and improve where necessary; Assist the Team Leader in monitoring team and vendor performance with metrics and KPIs; Ensure that customer and product information is entered accurately into the company’s IT databases and CRM’s; Actively assist the Quality Assurance Team to report, record, investigate and take corrective action to ensure that the Company’s policies and procedures are implemented and evolved with changing needs; Assist in the management and planning of large long-term projects; Ad-hoc tasks and other reasonable duties as required. HYBRID WORKING REQUIREMENTS This role offers hybrid working, with the requirements of 3 days per week on site (Burgess Hill, UK). While working from home, the employee is required to have a designated, in-home workspace and reliable internet connection. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Qualification and/or demonstrable experience in sourcing or purchasing activities, preferably within the biopharmaceutical or medical industries; Bachelor’s degree in life science, biomedical science or procurement/supply chain preferred. Certificates, Licenses, Registrations Required None required. Other Skills and Abilities Proven track record of problem-solving and time management abilities; Effective interpersonal and communication skills and the ability to work cross-functionally and as part of a team; Ability to communicate clearly concisely and effectively by phone or email; Ability to learn products and systems, and to adapt to changing business needs; Proficiency in a variety of computer software programs including MS Office. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to: sit or stand for a prolonged period. The employee may be required to speak / hear / write. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Administrative – While performing the duties of this job, the employee will be working in professional office environment using standard office equipment. General office hours are Monday to Friday, from 9am to 5pm. The Burgess Hill, UK office offers free onsite parking and is accessible by public transport. REQUIRED The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. All job requirements are subject to modification to reasonably accommodate individuals with disabilities. Continued employment remains on an at-will basis, unless otherwise contractually bound.

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