INTERNAL ONLY Job Title: Duty Manager, West End Centre (FTC) Grade: 3B – General Management Salary: Circa £26,500 FTE Location: West End Centre, Aldershot Hours: 37 hours per week with evening and weekends work. (Part-time and job shares will be considered) Type of Contract: Fixed Term - 6 Months Referral Category: Category A Job Description (JD): Duty Manager, West End Centre Do you want to support an impactful community venue to deliver award winning live performance programmes and great experiences? The opportunity has arisen to take on duty management for a variety of events and hires across the award-winning West End Centre. This role will see you lead the venue operations through venue hire, workshops as well as busy evening and weekend live performances. From live music to comedy and theatre you will manage all aspects of the venue operations in partnership with the Technical Manager and venue’s General Manager. You will comfortably lead through any situation whilst maintaining fantastic customer service and engagement with acts / performers. As part of the venue leadership team, you will also take ownership specifically on administrative elements of the venue’s operations including managing the venue hire experience and supporting the General Manager with your back-office skillset, however you’ll still be comfortable taking the lead on a busy show night. A bit about you You will hold operational leadership experience across a customer focused public venue or similar, with the ability to deliver and encouraging others to offer consistently high levels of customer service. You will be able to demonstrate comfort with high-pressure environment. This will be coupled with strong experience of the administrative elements of venue management including reporting, invoicing and managing back-office venue operations with strong administrative ability. You will also bring an awareness of health and safety processes. Interest in heritage, arts and culture would be beneficial but a passion for what we do is essential. What it’s like to work for us At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 24 attractions across Hampshire and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture. We are committed to promoting equality and diversity and a culture that actively values difference. We recognise people from different backgrounds and experiences bring valuable insights to the workplace and enhance the way we perform and work. Our levels of employee engagement are high and our organisational culture positive. We will be running a dynamic recruitment process so we would encourage candidates to submit an application as soon as possible as we will be interviewing candidates before the closing date. To apply please fill in the application form with an up-to-date CV. We do not require covering letters for this position however would be grateful to receive context to your application. Closing date for applications: 25th May 2025 Proposed Interview date: W/C 2nd June 2025 To find out more about us visit our website www.hampshireculture.org.uk and https://careers.hampshireculturaltrust.org.uk/