1st Line Support Engineer –Hybrid - Bristol VIQU have been approached by a customer requiring a 1st Line Support contractor to provide BAU support working to triage 1st line incidents. You will be required to support a team triaging a backlog of tickets. The successful 1st Line Support will have solid previous experience in IT Support and will be committed to delivering excellent customer service. Key skills & responsibilities for the First Line Support: Triaging incidents relating to an IT application. Experience supporting client facing software would be beneficial Supporting face to face IT Support with internal users Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract IR35 status: Inside IR35 Location: Hybrid, 3 days per week in Bristol. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.