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Customer service advisor – travel money

Northampton
Sainsbury
Customer service advisor
Posted: 20 September
Offer description

Overview

Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. You’ll be part of our Winning Team in-store, providing great service in our Travel Money bureau and helping to create the best experience for our customers and colleagues. We’re an equal opportunities employer that champions a diverse and inclusive culture.


Responsibilities

* Be the face of Travel Money for Sainsbury's Bank, building good relationships with customers and delivering friendly service.
* Handle currency with a strong focus on accuracy and attention to detail, and make decisions confidently when running the bureau on your own.
* Deliver service that aligns with our standards and supports customers in a way that keeps them returning.


Qualifications

* Ideally have a background in finance or cash handling, but previous experience isn’t essential as training is provided.
* Love helping people, have a good eye for detail, and be comfortable working with large amounts of money and figures.


Work Patterns

There are a range of shift patterns available; you’ll need to be flexible to cover a mix of early, late, and weekend shifts.


Requirements

* Due to the nature of the role, successful candidates will need to give permission for a DBS and credit check.


Benefits

* Discount card – 10% on most items in Sainsbury’s, Argos and Habitat after 4 weeks; 15% at Sainsbury’s on every payday for five days and 15% at Argos on selected weekends during the year.
* Generous holiday entitlement based on hours worked.
* Family leave – maternity and paternity leave.
* Pension – employer match between 4-7% of pension contributions.
* Sainsbury’s share schemes – save to buy shares at discounted prices, with options to buy with each pay.
* Wellbeing support – access to Unmind and the Employee Assistance Programme for emotional, legal, financial support and short-term counselling.
* Colleague networks – networks that support inclusion and development.
* Cycle to work scheme – bike hire with tax benefits.
* Shopping discounts – offers on gym memberships, restaurants, holidays and more.

Seniority level: Entry level

Employment type: Part-time

Job function: Other

Industries: Retail

Location: Northampton, England, United Kingdom

Posted: 2 weeks ago

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