To provide comprehensive administrative support and to manage and co‑ordinate the administrative and ancillary support function, ensuring the most efficient and effective use of resources.
The post holder will have line management responsibility for the administration, clerical and support staff, and will be responsible for the coordination of the validation of all reports coming into the service in regards to data quality and data completeness.
The post holder will be responsible for the assurance of meeting all local and national targets, flagging up any issues that may come to light.
Main duties of the job
Ensuring all systems and processes are adequate and effective in ensuring all service users are received, treated and discharge from service within nationally and locally agreed timeframes.
* Ensure all service users are greeted into the clinic setting in a patient focused manner ensuring excellent customer service.
* Ensure systems are in place to ensure all patient that Do Not Attend are appropriately followed up or discharges according to clinical advice.
* Ensure the implementation of and adherence to relevant Trust policies and procedures.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 120 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job responsibilities
Please see attached job description and person specification
* 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
* Cycle to work scheme
* Salary sacrifice car scheme
* Blue Light Card Discounts
Person Specification
Qualifications and experience
* 5x GCSE passes to include English and Maths
* Worked in an admin role in a clinical setting
Qualifications and experience
* Management Experience 2 years
* Familiar with EPR system
* IT Qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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