Store Manager in Royston
40 hours per week.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we're not just interested in what you can bring to us today. We're also interested in developing your talents so you can grow with our business and become one of our leaders of tomorrow.
Delivering an outstanding customer proposition. This isn't your typical retail role. You'll manage the branch, serve customers, check deliveries, pick items from the warehouse and stock shelves. The role can be hot in the summer and cold in the winter, but if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more.
Day-to-day
* Deliver great service: ensuring your team provides a great customer experience and delivers sales through service.
* Muck in: helping the team get the job done; checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
* Inspire: encouraging a positive mindset, building a culture of feedback, praise and recognition.
* Ask questions and build relationships: ensuring your team receives the development they need, supporting future business growth and succession, and making sure customers leave with everything they need.
* Lead: from the front, coaching, motivating and engaging your team, creating a great place to work where engagement is key.
* Build a fun working environment: maintaining great product availability and high branch standards while making sure the branch is a place everyone loves coming to work.
What you’ll bring
* Knowledge: a proud track record in developing high‑performing and engaged retail teams.
* Hard work and passion: dedication to leading a team to deliver sales through superb customer service and results.
* A love of teamwork: happy to muck in, get your hands dirty and passionate about developing future leaders.
* Customer focus: ensuring the customer remains at the heart of everything you do.
* Resilience: relentless determination to achieve results while coaching your team.
* Flexibility: being there when your team needs you, understanding priorities and planning effectively.
* Yourself: bring your whole self to work and let your true personality shine through.
What you’ll get
Opportunities to grow in retail – up the ladder, across the business or into another role in the Travis Perkins Group. You will be supported with training and development, including access to Toolstation Academy programmes.
Benefits:
* 22 days holiday plus bank holidays, company pension scheme and life assurance
* Bonus scheme
* Cycle to work scheme
* Save and buy as you earn
* 20% discount across all Travis Perkins companies
* Financial education and support
* Recognition awards and discounts at over 1 000 other retailers
Our policy
We employ the best qualified people and provide equal opportunity for the advancement of employees—including promotion and training—without discrimination on gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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