Job Description
* Earn £13.78 per hour (our pay system is benchmarked and fair)
* Full Time Fixed Term Contract from February - November 2026
Use your creativity and commercial expertise for good
PGL is a world where children achieve the ‘impossible’.
Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors.
But that’s not all… we’re part of something bigger. We’re powered by PGL Beyond, a group of inspiring companies with a shared purpose to deliver enriching and transformative experiences to the next generation. Will you join us?
Make a difference as a Retail Team Leader
You’ll oversee our on-site retail and bar areas, providing a friendly and welcoming service to our young guests, families and other visitors. You’ll ensure your team keeps these areas stocked, organised and visually appealing, encouraging creativity with shop & bar displays to keep them fresh and fun.
You’ll maximise productivity and profitability through effective stock management, spending incentives and cash handling. You’ll share your marketing ideas to enhance our retail environments and oversee a fun programme of entertainment for our guests using our bar areas during their stay.
Is this you?
* A strong background in retail
* Excellent leadership and communication skills
* Creativity and commercial awareness
You’ll need great interpersonal skills to assist and engage with our guests, leadership ability to inspire and lead your team, and confidence and problem-solving talent to resolve any issues that stand in the way of achieving your targets through delivering excellent guest experiences.
We’re looking for individuals with 3+ months experience within a retail and / or bar role. Experience of supervising a team is a bonus, but not essential for this position as management training will be given.
Above all, it’s our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us.
A place to thrive
No matter your background, ethnicity, age, neurodivergence or anything else … PGL is a place to be yourself, have fun, use your valuable skills for good and celebrate what makes you brilliantly unique.
Fair pay and benefits for all
* On top of your 20 days annual leave (+ 8 bank holidays), you’ll also enjoy your birthday off, have paid volunteering days to help worthwhile causes and the option to purchase additional holiday.
* A career with ongoing growth, aided development, mentoring, multiple pathways and opportunities to work across different UK or French locations.
* 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program
* Sector leading family friendly policies and a contributory pension
* Access to our financial wellbeing platform where you can borrow or save directly from your salary.
* Free/discounted PGL breaks for your family & discounts at 800+ retailers.
For a full Job Description and Personal Specification please click here.
For enquiries specific to this role, please email us at katy.morgan@pgl.co.uk
We hire the best talent and value a diverse, inclusive team; so, we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need. However, our top priority is the safety of the guests on our centres. Therefore, all centre based employees and some specific Head Office employees must undergo an Enhanced criminal record check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.