The Construction Project Manager will support Chick-fil-A’s construction efforts across the UK for all restaurant concepts, including traditional and non-traditional locations. The role will support the day to day project management of Chick-fil-A restaurant builds in the UK.
This individual will report to the Construction Lead and they will partner with numerous people and teams across the business.
Responsibilities:
Support Real Estate, Design, and Pre-Construction strategies
* Work alongside Real Estate, Developers, and Partners to build the brand through all traditional and non-traditional formats
* Working with the Construction Lead, support and influence site and building design and procurement strategies, processes, and solutions that support real estate negotiations, restaurant development, and sustainable pipeline growth
* Influence a wide range of design complexities for all Restaurant concepts in country, including a high percentage of custom designs. Responsibilities include establishing feasibility and influencing design (e.g. Licensing, In-Lines, Malls), understanding and mitigating risk around complex MEP/geotechnical/environmental challenges (e.g. Free-Standing), and influencing mechanical systems strategy (e.g. In-Lines, Malls)
* Support deal negotiations by providing knowledge and input of Chick-fil-A building and site requirements to ensure financial stewardship and expectations of operational quality are upheld
* Provide day to day project management on any new development of Chick-fil-A restaurants in the UK
Identify, develop, influence, and support all new strategic partners across the UK
* Support the Construction Lead to introduce the Chick-fil-A brand to all new partners
* Support the Construction Lead to manage partner contracts, lead them through the project approvals process, ensure they are delivering on each project, and equip them to represent Chick-fil-A well in new markets
* Partners include: surveyors, civil engineers, landscape architects, planning consultants, utility consultants, cost consultants, traffic consultants, land use attorneys, geotechnical/environmental consultants, environmental outside counsel, architects, kitchen designers, mechanical, electrical, plumbing, and structural consultants, sign vendors, equipment vendors, political consultants, general contractors, and project management consultants
Develop structure and remove barriers to enable Chick-fil-A’s expansion into the UK by leveraging/adapting US programs where it makes sense and building new UK programs
* Represent Chick-fil-A at planning meetings and other project specific meetings requiring professional development and design presence
* Create, adapt, and implement scalable development and construction processes (contracting, methods, design standards, construction practices, etc.) for traditional and non-traditional restaurants
* Partner with National Accounts to source, onboard, and lead many new UK partners
* Provide strategic vision and leadership for big change management initiatives (e.g. LEAN development and innovative construction methodologies)
Financial stewardship
* Financial responsibilities for construction site costs
* Partner with cost consultants to ensure we tender, evaluate, and procure the scope of work through qualified construction partners
Influence organisational stakeholders
* Partner with Real Estate on site finding
* Partner with organisational stakeholders such as Operators, Real Estate, Legal, Field Operations, Supply Chain, Technology, Restaurant Experience, and Public Affairs to ensure effective communication, teamwork, and great results
* Partner with Franchisee Selection to support the selection/onboarding of Operators and assist in determining timing of Grand Openings
* Work closely with the Operator to communicate all turnover and opening dates, and ensure the team is focused on delivering with excellence and zero punch list
* Represent Chick-fil-A in values and in practice to landlords during development, construction, turnover, and during the contractor and landlord’s warranty period
Qualifications
* Bachelor’s degree Construction, Architecture, Engineering, or related field
* Background in construction, consistently delivering the highest quality final product
* Previous UK restaurant/retail development and construction experience
* Ability to manage multiple projects of varying complexities at the same time
* Strong organisational skills
* Demonstrated interpersonal skills
* Effective communicator (written, verbal, as an individual, and in group setting)
* Previous experience in selecting/developing partners and building high performing teams
* Strong financial acumen
* Strong technical capabilities (e.g. electrical, mechanical, civil)
* Strong understanding of the planning approval process
* Strong background in project management and contract negotiations
Minimum Years of Experience
4
Travel Requirements
50% +
Required Level Of Education
Bachelor's Degree