The business helps SME’s get the funding they need, quickly and flexibly. Over the years,they grown to offer a range of financial solutions to clients across all kinds of sectors. Role Purpose They are looking for a proactive and organised individual to support their Head of Recoveries with administrative duties, case management and day to day operational tasks. You’ll help keep everything running smoothly, from tracking cases and managing reminders to coordinating with colleagues and third parties, ensuring efficient collection processes. Responsibilities * Keep accurate records of all recovery cases * Carry out regular case reviews to check progress and flag any issues * Manage and action the company reminder system for upcoming payments and follow-ups * Update the system with communication, correspondence and developments * Organise documents relating to debtors, legal actions and insolvency matters * Send monthly invoices and statements * Track payment plans, follow up on missed or upcoming payments and monitor outstanding balances * Draft and send routine recovery emails or letters * Handle incoming emails, calls and letters relating to recovery matters * Liaise with solicitors, insolvency practitioners, debtors and third parties as required * Assist with security checks * Keep track of insolvency cases * Help with claim submissions and document preparation ...