Join to apply for the Head of Innovation role at Worthing Homes
Join to apply for the Head of Innovation role at Worthing Homes
Direct message the job poster from Worthing Homes
Hybrid working with 2 days a week in Worthing
Salary – £76,200
Are you a forward-thinking leader with a passion for driving innovation, harnessing data, and delivering impactful change? We’re looking for a Head of Innovation & Insights to lead a programme of business improvement and transformation projects across our organisation.
Worthing Homes is a forward-looking housing association dedicated to providing affordable, high-quality homes and services to our local communities.We’re a small yet dynamic organisation, managing 4,000 homes serving over 10,000 residents across our range of properties from social housing to sheltered accommodation to shared ownership properties.
Our team is driven by our shared passion for supporting our local communities and making a positive impact on our customers’ lives.We’re at an exciting and transformative stage in our business, embracing innovative approaches and new ideas as we continue our journey toward achieving brilliant outcomes for our customers.
About the Role
As Head of Business Innovation & Insights, you will be responsible for driving innovation and transformation across the organisation by maximising the value of business systems and promoting the use of data to support smarter, evidence-based decision-making.You will champion digital innovation and embed modern, customer-focused ways of working across the organisation, using insights from customer feedback and dispute resolution to identify and implement service enhancements and operational efficiencies.
Working in close partnership with the Senior Leadership Team, you will shape and deliver an annual programme of strategic projects, with a strong focus on continuous improvement, effective change management, and successful project delivery. A key part of the role is advancing the adoption of digital technologies to improve efficiency, streamline operations, and enhance organisational performance. You will also play a central role in embedding a culture of continuous improvement, strengthening customer focus, and driving cultural change that reflects and reinforces our values.
About You
We’re seeking an experienced and confident senior leader who is passionate about delivering exceptional customer service and understands how functions, processes, technology, and culture can be designed to deliver this. With a strong focus on continuous improvement, you’ll bring energy, vision, and a collaborative approach to working across the organisation.
With a proven track record in delivering change and business improvement programmes, you’ll bring expertise in a range of project management and transformation to drive results. As an inspirational leader, you’ll champion customer excellence and use your digital expertise to streamline processes and improve the customer journey. Your ability to influence and build strong relationships with colleagues, partners, board members, and customers will be essential to your success in this role.
Why work for us?
At Worthing Homes we strive to create a supportive and inclusive work environment ensuring colleagues feel valued and respected.We foster a collaborative culture in which teamwork is highly valued and we employ brilliant people to work with our customers to help support them to live their best lives.
If you're looking for an exciting opportunity while making a tangible impact in people's lives, this is a role where your contributions will be valued and visible.
Join us on our journey to brilliance and be part of a team that makes a real difference in the community.
Closing date: 13 th June 2025.Interviews will be held on 19 th June 2025 at Davison House, Worthing.
We are an inclusive organisation and value each individual’s unique contribution, irrespective of race, ethnic origin, religion, age, gender, disability, sexual orientation or social background.
Seniority level
* Seniority level
Executive
Employment type
* Employment type
Full-time
Job function
* Job function
Product Management and Marketing
* Industries
Non-profit Organizations
Referrals increase your chances of interviewing at Worthing Homes by 2x
Get notified about new Head of Innovation jobs in Worthing, England, United Kingdom.
Crawley, England, United Kingdom 2 weeks ago
Crawley, England, United Kingdom 5 days ago
Uckfield, England, United Kingdom 20 hours ago
Brighton, England, United Kingdom 1 week ago
Brighton, England, United Kingdom 1 week ago
Worthing, England, United Kingdom 1 week ago
Brighton, England, United Kingdom 1 month ago
West Sussex, England, United Kingdom 1 week ago
Brighton And Hove, England, United Kingdom 1 week ago
Global Head of Commercial Excellence Operations
Crawley, England, United Kingdom 6 days ago
Portslade-By-Sea, England, United Kingdom 3 weeks ago
Head of Services Operations and Performance
Crawley, England, United Kingdom 1 month ago
Chair of The Living Coast UNESCO Biosphere
Brighton, England, United Kingdom 1 week ago
Worthing, England, United Kingdom 1 month ago
Brighton And Hove, England, United Kingdom 4 months ago
Head of Business Management - Legal & General
Horsham, England, United Kingdom 1 month ago
Lewes, England, United Kingdom 1 week ago
Brighton, England, United Kingdom 1 day ago
Horsham, England, United Kingdom 1 week ago
Brighton, England, United Kingdom 4 days ago
Brighton And Hove, England, United Kingdom 1 day ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr