Gray Dawes Travel is a multi-award winning, global travel management company with offices in the United Kingdom, The Netherlands, Australia and the United States. Established in 1865, we’re constantly growing by using technology and our passion for what we do to keep evolving.
With a laser focus on offering our clients a high touch, high tech, high content experience, at Gray Dawes we’re not just there to deliver the best corporate travel fares, the most innovative itineraries, the slickest online tools or the most experienced consultants. We’re there as an extension of our clients’ own organisations – their out-of-house travel department. We achieve this because of the depths we go to in understanding our clients, their culture, their brand values and business objectives. Our people are at the heart of our business and we’re recruiting for an experienced Business Travel Consultant to join our Out of Hours team working on a remote basis. We’re ideally looking for the successful candidate to work 30 hours per week, working every other weekend (10 hour shift on both Saturday and Sunday plus 1 hour unpaid lunch) and 2 x evening shifts per week (5 hours shifts, 6pm - 11pm) and on the week when not working the weekend to work 5 x evening shifts per week (6 hours shift 6pm - midnight). Providing high levels of customer service you’ll;
Handle enquiries and reservations ensuring that they are responded to professionally, arranging and confirming bookings and building traveller’s profiles to make sure that their needs are met
Process Travel tickets, reissues and documentation
Offer advice and guidance on available options to our clients for each itinerary including advice on visas, passport requirements and vaccinations
Help to train and support new staff as they join the team
You’ll be a motivated, passionate individual who has previous experience of working in business travel
You’ll have an excellent telephone manner, excellent verbal reasoning skills and great attention to detail
We encourage our people to be their best selves, do the right thing, tell it like it is and be flexible. Competitive annual leave plus bank holidays
Hybrid Working
Competitive Bonus Scheme
Group Life Cover
EAP Scheme
Travel Discounts
Shopping discounts
Season Ticket Loans