Located in the heart of Baldock, the Old White Horse is a neighbourhood hangout with a glorious beer garden serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers. Standing proud, just off the A1 junction 10 and a 2-minute walk from the train station; I'd guess you'd call us one big happy family who are always here when guests fancy a drink or a bite to eat.
Position:
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:
* Taking responsibility for the customer journey, ensuring their experience is second to none
* Taking accurate orders and working closely with kitchen staff
* Ensuring payments and receipts are correct
* Confidently recommending menu and drinks offerings
* Observing service and standards and reporting any incidents or issues
* Being a supportive and proactive team member
Requirements:
* Previous experience working front of house in a hospitality or customer facing environment
* Enthusiasm and passion for food and beer
* The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
* A result driven and ambitious individual keen to develop your career and grow with us
Other information:
We will offer you a great package:
£7.50 - £12.21 p/h + tips
28 days holiday
Company Pension scheme
Retail and beer discounts
Fun culture surrounded by a supportive team
50% off food when on shift
Refer a friend Bonus
Employee Assistance programme
Benefits portal
Career development programme
30% dining discount of all managed houses
Great working environment and great prospects
Benefits: On-the-job training, Exclusive staff discounts / Partnerships