Director of Operational Services
* Annual Salary: c£90,000
* Location: Sense TouchBase Pears, Selly Oak (Hybrid)
* Job Type: Full-time
We are seeking a Director of Operational Services to lead and develop our team, ensuring a person-centred approach to the services we provide. This role is crucial for maintaining high standards and driving strategic improvements across our operations. The successful candidate will be responsible for leading a team, managing budgets, and contributing to the senior leadership of the organisation.
Day-to-day of the role:
1. Lead the operation of services, ensuring they reflect the organisation's vision and values.
2. Ensure operational services meet or exceed all regulatory requirements and provide high-quality, person-centred services.
3. Engage with the people we support, their families, and staff, ensuring visible leadership and excellent internal communication.
4. Drive a management culture that is performance-based but also supportive, including coaching at all levels.
5. Manage the financial aspects of the services, identifying growth opportunities through innovation and ensuring annual budgets are met.
6. Support revenue growth and market expansion by developing and executing strategic marketing initiatives.
7. Maintain health and safety standards for staff, volunteers, and service users.
8. Provide on...