Travel Ticketing Manager
Base Salary to £45,000 + Great Benefits
Hybrid - South West London
Our client is a well established, privately owned tour operator who sell exclusively through travel trade partners.
Their product range features flights, hotels, worldwide tours, cruises featuring bespoke and multi centre itineraries.
They are now recruiting for an experienced Travel Ticketing Manager to join their team who will be responsible for delivering high-quality sales and service support to customers.
This is a pivotal role with the Travel Ticketing Managerbeing responsible for day to day management of the ticketing team, as well as building relationships with GDS providers, and driving the aviation business forward.
The role will involve liaising with existing customers, reservations and airlines.
Candidates must have previous ticketing management experience with working knowledge of either Amadeus or Galileo.
This role is offered on a hybrid basis - South West London
Travel Ticketing Manager Responsibilities:
Overseeing and managing the ticketing department on a daily basis.
Queue management - ensure all q's are kept up to date including: schedule changes, general, web, re-issues and q's are checked at the end of the day to ensure everything has been actioned for that day.
Monitor schedule changes and ensure that agents/customers are advised of the changes. Make any alterations to bookings, update back-office systems to reflect the changes.
Ensure tickets/re-issues are issued within the deadlines.
Assist with GDS Relationship at operational level.
Specialist Fare Management, to include cruise fares, NDC, I.T fares, e-global, corporate fares and one way ensure that they are loaded into all GDS systems to include Amadeus & Galileo.
Manage ADM & ACM process from start to finish.
Travel Ticketing Manager Experience Required:
Extensive ticketing management experience within travel is essential
Working knowledge of Amadeus or Galileo is essential
Good communication skill and attention to detail
Strong customer focus with goodorganisational skills
Excellent worldwide knowledge, airline and fares knowledge
Strong computer and written skills
Travel Ticketing Manager Salary and Benefits:
Base salary to £45,000 depending on experience
Full Equipment supplied
Pension
Fam trips and travel discounts
Fully remote within the UK
25 days annual leave
To apply for this Travel Ticketing Manager role, please email your CV and a member of the team will be in contact to discuss the opportunity