37.5 hours per week Working 5 days out of 7 - various shifts Morning shift 07:00 to 15:00 Afternoon shift 09:00 to 17:00 Late Shift 13:30 to 21:30 £12.71 per hour Free Car parking on site 10% Staff discount in on site shop Family days with flying displays Enjoy a Costa coffee and a cake at our onsite café the common room Discounted membership at On site Gym Sodexo Rewards and Benefits Discounts at Sodexo partner brands Due to security requirements you must have been continuously resident in UK for last 3 years to apply for this position Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is OX10 6AA Job Description: Retail Supervisor – Sodexo | RAF Benson, Wallingford, OX10 6AA Join the Sodexo team as a Retail Supervisor and play an integral role in running our dynamic convenience store, providing exceptional service to our Armed Forces personnel. Your leadership and customer-focused approach will help enhance the day-to-day lives of everyone you meet. What you’ll do: Lead by example and inspire your team to complete all tasks efficiently and to the highest standard. Take charge of stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked. Supervise daily operations, manage team activities, and be the go-to person for customer queries and support. Foster a positive and open-minded culture, driving new initiatives and creative ways of working within the store. Promote and support offers, discounts, and loyalty schemes to enhance the customer experience. Maintain a clean, safe, and well-organised store environment. Confidently verify IDs for restricted items, ensuring compliance with store policies. What you bring: Must be 18 or over to sell restricted items Previous supervisory experience in retail or customer service, with a proven ability to support a team. A hands-on approach and passion for delivering an outstanding customer experience. Ability to take the reins when the retail manager is away, showing initiative and confidence. Strong team-building skills, fostering a positive and collaborative environment. Experience with store openings and closures, and familiarity with key-holder responsibilities. A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible. Due to security requirements you must have been continuously resident in UK for last 3 years to apply for this position What we offer: On-the-job training with experienced professionals Fully funded apprenticeship qualifications Career development opportunities within Sodexo A friendly and supportive work environment Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme. Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit. Career Growth – Apprenticeships, learning tools, and development opportunities. Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.