Overview
As a Wedding Coordinator & Receptionist, you will be the first point of contact for our clients and the pivotal link between clients, vendors, and our team. Your role will involve managing daily administrative tasks, greeting guests, and coordinating wedding events to ensure seamless operations. You will help couples navigate the wedding planning process, providing support from the moment they inquire until their wedding day.
Key Responsibilities:
* Reception Duties:
* Greet clients, guests, and vendors with a welcoming, positive, and professional attitude.
* Answer phone calls and emails, responding to inquiries and providing information.
* Manage appointment scheduling, ensuring smooth coordination between clients and team members.
* Maintain a clean, organized, and inviting reception area.
* Handle general office tasks, including data entry, filing, and maintaining records.
* Wedding Coordination:
* Assist couples in planning and executing their wedding day, ensuring every detail aligns with their vision.
* Coordinate wedding timelines, ensuring all events run smoothly and on schedule (e.g., ceremony, reception, vendor arrivals).
* Communicate with vendors, suppliers, and other wedding professionals to confirm bookings and arrangements.
* Manage wedding day logistics, including guest seating, vendor coordination, and addressing any on-the-day concerns.
* Ensure the venue is set up and decorated as per the client's specifications.
* Troubleshoot any last-minute issues or adjustments on the wedding day.
* Administrative Support:
* Maintain detailed wedding planning files, contracts, and correspondence.
* Assist with event budget tracking, payments, and invoicing.
* Collaborate with other team members to support marketing, promotional events, and customer engagement.
* Qualifications
* Experience in hospitality is preferred
* Prior office experience is a plus
* Strong computer skills, including proficiency in Microsoft Office and Google Suite
* Excellent administrative experience and clerical skills
* Effective phone etiquette and communication abilities
* Exceptional organizational skills and attention to detail
* Ability to type efficiently and accurately
Job Types: Part-time, Permanent
Pay: From £12.21 per hour
Expected hours: No less than 20 per week
Benefits:
* Company pension
* Free parking
* On-site parking
Language:
* English (required)
Work Location: In person