Job Description
About us:
Ernest Doe & Sons is a long-established, family-run business with over 100 years of experience supplying agricultural, construction, and groundcare machinery across the South and East of England. With a proud heritage dating back to 1898, we have built a strong reputation for providing quality products, expert advice, and exceptional customer service. Our philosophy is simple: To supply the best products and then to support them with the service facilities and expertise to keep them running perfectly.
About you:
We’re looking for a proactive and experienced Service Manager to lead the Service Department at our Marlesford Branch in Suffolk. If you’re driven by excellent customer service, strong team leadership, and have a good understanding of agricultural and/or horticultural machinery, we’d love to hear from you!
About the Role:
As Service Manager, you'll oversee the smooth operation of our busy Service Department, covering both agricultural and domestic/professional horticultural machinery. You’ll manage and support a team of technicians, ensure top-quality repairs, maintain strong customer relationships, and contribute to the overall profitability of the department.
Key Responsibilities:
1. Lea...