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Guest Services Team Member Plus, Taunton
Client: Butlin's
Location:
Job Category:
Other
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EU work permit required:
Yes
Job Views: 7
Posted: 06.06.2025
Expiry Date: 21.07.2025
Job Description:
Description
About the Role
‘Getting Stuck In’ is one of our key values, and we’re looking for new Team Members who love doing just that!
We are looking for new team members to join us as Guest Services Team Member Plus!
As a Guest Services Team Member Plus, you will work on a Monday and a Friday cleaning our accommodation as well as delivering a fantastic service to our guests during their holiday. You will help guests curate their stay by providing advice about our product offerings and local area.
We aim to put the fun back into our guests' holiday. If things aren’t going to plan, you will help guests get back on track using your empathy and problem-solving skills, logging jobs & feedback, and following up with guests. You will also manage the check-in experience and assist guests face-to-face with any needs.
Live-in accommodation is available for these roles.
Key Responsibilities
We’re looking for fast-paced, motivated individuals who love to get stuck in and learn.
Great communication skills are essential, along with confidence in offering solutions and using various systems to log jobs and feedback. Support and training will be provided to develop your skills.
No two days are the same, and you will enjoy working with different team members and guests.
About Butlin's
At Butlin’s, we’re all about fun, excitement, and adventure! For over 80 years, we’ve been delighting guests with action-packed family breaks and adult-only events.
Our culture is highly valued, emphasizing creating smiles, getting stuck in, and caring for each other. If you want a role where you can make a difference and have fun, this could be the perfect fit.
Join us during this exciting time at Butlin’s!
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