Job Title: Mortgage Administrator
Location: The Acorn Group Head Office - Bromley, Kent
Brand: Mortgage Scout
Salary: OTE: of up to £30,000.00 per annum
Hours: Monday to Friday from 8:30am to 5:30pm (Please note, that there is home working one day a week once probation has been successfully passed).
About The Acorn Group:
Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG.
Job Summary and Key Responsibilities:
Our Mortgage Scout Financial Services team are currently looking to recruit a Mortgage Administrator, our Mortgage Administrator Team work with our clients from the point they agree to do business with us until they pay off their mortgage, whilst building long lasting relationships.
They support our Mortgage Brokers and ensure that our clients have the best possible journey. Candidates must be able to work well under pressure and be able to keep pace with changing criteria.
Duties will include:
* Supporting our Mortgage Brokers on a 1-1 basis and helping the wider team to deliver company objectives.
* Processing mortgage, insurance and protection applications using initiative through a complex process.
* Understanding and adhering to the compliance framework.
* Working within all areas of the business to drive revenue.
* Using multiple CRM systems.
Skills required:
* Previous administrative experience.
* Excellent telephone manner.
* Articulate.
* Confidence and accuracy in written word.
* Computer literate with experience of all Microsoft Office applications
* Be able to deliver a high level of customer service.
* Strong organisational skills of yourself and others.
* Team player.
What we can offer you:
* Proven track record for career growth and advancement within the company
* Market leading training and ongoing professional development
* Supportive and collaborative team environment
Benefits:
* Structured Training and Support.
* Excellent opportunities for career progression.
* Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
* Excellent parental leave & company fertility policy in place.
* Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
* Retail discounts.
The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVS’s or candidate referral from Recruitment agencies, and any such submissions will not be considered.