Job Description
Job title: Bi Analyst - Retention Data
Location: London, SW1E 5JL (on site 3 days per week)
Contract length: 12 months
Pay rate: £200.00 per day (PAYE)
As we rapidly expand our ecosystem of products and services, we are looking for a skilled analyst to join our business to work across several high-profile projects focused on customer retention.
This role is a unique opportunity to transform reporting, build behavioural analytics, and work across the whole ecosystem lifecycle, with a particular focus on retention. To be effective, you will be able to work with large databases and cutting-edge tech stacks - you will use SQL/Python and BI tools (such as Tableau/Qlik) to mine, synthesize, and visualise data and influence work across a range of stakeholders.
Responsibilities
1. Support the analytics needs of the business by building automated scalable reporting solutions focused on customer retention.
2. Create holistic dashboards by combining data from both internal and external data sources for presentations to senior business leaders regarding customer retention.
3. Work closely with mission teams to identify gaps in the data capture strategy related to customer behaviour and collaboratively implement enhancements.
4. Go one step further an...