Come and join one of the UK’s largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.
We'd like you to join us as a Team Leader at our service Woodland Court based in Caterham.
At Woodland Court, we provide our people with the support they need, helping to promote independence and maintain a high standard of both physical and mental wellbeing. We’re committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible.
What you'll be working:
Your hours are based on a rota working every other weekend.
* Full time hours
* 42 hours per week
* Working across 2 sites.
* 3 days supernumerary off the floor, 2 days working on the floor.
What you'll be doing:
The primary focus of this role is to:
* Safeguard the health, wellbeing, and rights of adults we support at all times.
* Lead and support the delivery of care in line with personalised care plans and risk assessments.
* Conduct informative shift handovers and ensure continuity of care.
* Ensure appropriate equipment, medications, and personal support items are available and in use during community access or appointments.
* Allocate daily tasks to support staff and monitor the quality of their work.
* Support the completion and review of support plans, health action plans, and risk assessments within agreed timescales.
* Accurately complete and contribute to reports for reviews, multidisciplinary team meetings, and audits.
* Liaise effectively with professionals, families, advocates, and stakeholders involved in each individual’s care.
* Coordinate appointments, activities, and personal routines in a person-centred manner.
* Ensure individuals are treated with dignity, respect, and privacy at all times.
* Support with personal care, mobility, medication, and delegated health tasks as appropriate to the role and training.
* Support the smooth daily operation of the service, including taking lead responsibility in the absence of management.
* Participate in and encourage all relevant training and development.
* Foster positive relationships with individuals, families, and other professionals.
* Maintain accurate, timely, and person-centred documentation in line with regulatory and organisational expectations.
* Promote and ensure health and safety compliance across the service.
* Participate in infection prevention control and cleanliness routines.
* Encourage participation in meaningful daily activities, both in and outside of the service.
* Promote socially inclusive behaviour and support with skill-building towards independence.
* Provide companionship and support during hospital stays or overnight care needs, where appropriate.
* Attend and contribute to staff meetings and supervisions.
* Ensure continuity of medical supplies and liaise with GPs, pharmacies, and healthcare professionals as needed.
* Complete daily medication audits and ensure safe administration and storage.
* Undertake security and safety checks, particularly during night shifts.
* Contribute to service improvement initiatives and regulatory inspection preparation.
* Supervise, mentor, and guide support staff including performance reviews and monthly supervisions.
What you'll have:
* A genuine passion for delivering high-quality adult care.
* NVQ Level 3 Diploma in Health & Social Care (Adults) or equivalent.
* Strong interpersonal and communication skills.
* Ability to work collaboratively as part of a team and independently when required.
* Proven leadership skills and ability to support others effectively.
* Ability to remain calm and solution-focused in challenging situations.
* Understanding of adult safeguarding, mental capacity, and person-centred care principles.
* Substantial experience working in adult residential or supported living services.
* Experience supporting individuals with complex needs, learning disabilities, autism, or physical health conditions is desirable.
* Experience in a senior or shift leading role
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.
What to look forward to:
* 25 days plus bank holidays
* Birthday off
* Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
* Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
* A Nest Personal Pension account
* Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
* We recognise outstanding Active Behaviours via the Active Awards programme
* Enhanced Sick & Maternity Pay benefits
* Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
* and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group